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[ Hotel Level Safety Standards ]
1.Trained staff on hygiene and social distancing 2.Regular
sanitization of hotel premises 3.Thermal scanning of
employees and guests
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[ Room Level Safety Standards ]
1.In Room Dining 2.Hand Sanitizer in Room 3.Daily Room
Cleaning
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Very nice property with nice cottages. We booked garden-facing rooms, but from our balcony, we were getting sea views. Well maintained property with nice sea lookout areas. Though limited menu on offer, but very tasty food. If you love a quiet vacation on nature's lap, this is the place for you. Close to the airport was also a plus for us.
Mixed experience
Arun S Business
Apr 06,2022
I have following comments to make about my stay at the resort:
1. Ms Aarti was very cooperative and handled all my requests perfectly. Thanks to her.
2. The landscaping of the property is outstanding.
3. Sleep was comfortable.
4. The boys at the restaurant looked after me very well, they served with politeness but the quality of food was disappointing. Curd was too sour to eat, there were very few pieces of paneer in the 'kadahi paneer'.
On the other side, following things need to be improved
1.Quality of toiletries provided. It is of extremely low quality, just unacceptable.
2. I had a harrowing time at check out, the gentleman at the front desk was very novice and took 15 minutes to settle my account.
3. Non availability of intercom is disappointing
4.The main door and the closet is room no 117 are in bad shape
5. The approach to sea front is poorly illuminated and hazardous. A proper walkway should be there.
Very rude unfriendly abusive indifferent staff.
ppgl26feb Couples
Apr 12,2022
Disliked · The reception staff at 0200 on 09 apr 2022, was very loudly abusive, rude, disrespectful, shouting out of control and absolutely non repentant in has behaviour.
Simply put we were a group of 20 odd friends arrived at the resort at 0200 after a farewell party to a friend. the was no staff at the reception. we called out, no response, so one friend of mine decided to take the key of him room and proceed. just when he was leaving the reception, the duty receptionist arrived. my friend called out to him and told him he had taken the key to his room and held it up to show.
The person on duty started shouting at him, how dare you go there, what is your name, why have you touched things on the counter. without going into further detail, he was loudly abusive, arrogant, rude, disrespectful and continued thus till he was checked by another of my friends.
The hotel cannot hire such a person for front desk duties.
Frankly i will never recommend this hotel to anybody and never stay there again.
Disappointing stay
Transient43 Family
Mar 26,2022
Overall the experience was very bad.
The property is not maintained.
A lot of malfunction in the room. Bed sheet and covering very dirty.
Door lock not working. Scratch marks in the bathtub and very dirty.
Amenities not placed as per occupancy.
Most disappointing was that the pool was very dirty and no one bother to clean it.
Had called up the property informing the purpose of the visit , however no one bother to do anything.
Dirty swimming pool and unfriendly staff
Hannah U Solo travel
Mar 29,2022
I stayed here for 2 nights and wish I hadn’t. Arrived early hours in the morning, was grateful for help with my bags but the guy smelt like alcohol and was very slow leaving my room, this made me very uncomfortable being a solo women travelling. The swimming pools were absolutely filthy, green and dirty, not able to swim in them, as for the beach. Wow the amount of litter was just sad. So many beer bottles and just a total mess. For an “eco” resort, they should take some responsibility for cleaning this up. My whole time here I felt uncomfortable and unwelcome.. staff were just plainly not bothered about helping.
Also charge more for rooms than when you booked online. I didn’t have the energy to argue, I was dying to get out.
With all that being said, this place has amazing potential. The grounds really are stunning, the plants are beautiful and it maybe was great once?
Hotel Description
The beachfront property with the Santarem Beach in the line of sight and an outdoor pool is a bliss for people visiting Goa on a holiday. Being one of the 3-star resorts & hotels in Goa, Stonewater Eco Resort serves its guests with a 24-hour front desk and a free Wi-Fi in the public areas.
The hardwood/parquet flooring along with an air-conditioned accommodation, a seating area and a flat-screen satellite TV add more to the comfort of the guests. Visitors can relax in the cool breeze at the on-site garden while enjoying the sea view (even available through the room) or enjoy a tasty treat at the in-house restaurant offering Indian, Chinese, & Continental options.
There are many things to do in Goa apart from watching the sunrise while sipping a cup of coffee or dining in an open-air restaurant near the beach. Visitors can explore architectural marvels of the past at the popular Fort Aguada or visit the Naval Aviation Museum at a 2.7 km distance from the hotel. With bike rentals available to the guests of the resort, one can explore the local streets and enjoy the local food. Bogmallo Beach, located within 3 km, is another option for visitors looking for a change.
While shopping in Goa, visit the Flea Markets at Anjuna and Mapusa and the Night Markets at Arpora. December being the peak season, the best time to visit Goa is from November to March.
The beachfront property with the Santarem Beach in the line of sight and an outdoor pool is a bliss for people visiting Goa on a holiday. Being one of the 3-star resorts & hotels in Goa, Stonewater Eco Resort serves its guests with a 24-hour front desk and a free Wi-Fi in the public areas.
The hardwood/parquet flooring along with an air-conditioned accommodation, a seating area and a flat-screen satellite TV add more to the comfort of the guests. Visitors can relax in the cool breeze at the on-site garden while enjoying the sea view (even available through the room) or enjoy a tasty treat at the in-house restaurant offering Indian, Chinese, & Continental options.
There are many things to do in Goa apart from watching the sunrise while sipping a cup of coffee or dining in an open-air restaurant near the beach. Visitors can explore architectural marvels of the past at the popular Fort Aguada or visit the Naval Aviation Museum at a 2.7 km distance from the hotel. With bike rentals available to the guests of the resort, one can explore the local streets and enjoy the local food. Bogmallo Beach, located within 3 km, is another option for visitors looking for a change.
While shopping in Goa, visit the Flea Markets at Anjuna and Mapusa and the Night Markets at Arpora. December being the peak season, the best time to visit Goa is from November to March.
Hotel Facilities
Most Popular Amenities
Swimming Pool
Gym
Restaurant
Bar
Air Conditioning
Basic Facilities
Air Conditioning
Bathroom
Housekeeping
Intercom
Ironing services
Laundry
Parking
Power backup
Refrigerator
Room service
Swimming Pool
Telephone
Umbrellas
Free Wi-Fi
24 Hour Power Supply
Free Parking
Front Desk
Laundry Service
General Services
Bellboy service
Ticket/ Tour Assistance
Multilingual Staff
Luggage assistance
Luggage storage
Wake-up Call / Service
Electrical Sockets
Doctor on call
Common Area
Lawn
Reception
Seating Area
Food and Drink
Bar
Dining Area
Restaurant
Health and wellness
Gym
First-aid services
Business Center and Conferences
Banquet
Business services
Conference room
Meeting Room
Outdoor Activities and Sports
Bonfire
Safety and Security
Fire extinguishers
Security
CCTV
Safety and Security
Media and technology
TV
Indoor Activities and Sports
Indoor games
Booking Policies
check-in14:00
check-out12:00
The primary guest must be at least 18 years of age to Check-In to this accommodation.
As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the accommodation(s) due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry extra bed etc.). In case, such additional charges are levied by the accommodation(s), we shall not be held responsible for it.
Extra bed can be accommodated with a folding cot or a mattress, subject to room size & availability.
The accommodation’s reserves the right to decline check in for locals/same city residents / Posing Couples. In such cases Happyeasygo will not be responsible for any refunds due to the above mentioned reason.
All accommodation’s charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge if applicable would have to be cleared directly at the accommodation(s).
Happyeasygo is a booking platform provider and all property service related issues to be escalated at the accommodation during your stay.
For “Day Use” booking, extension of stay beyond the time slots booked will levy additional charges as per the accommodation discretion.
All Government taxes and charges shall be applicable on actual basis.
Any coupon discount on the original booking shall be forfeited in the event of cancellation or modification.
The accommodation may charge your Card/Account for additional cancellation charges, if any.
Travel may not be permitted due to natural disaster or any other government mandatory restrictions due to external factors, please check latest updates from reliable source before you travel.