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[ Hotel Level Safety Standards ]
1.Trained staff on hygiene and social distancing 2.Regular
sanitization of hotel premises 3.Thermal scanning of
employees and guests
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[ Room Level Safety Standards ]
1.In Room Dining 2.Hand Sanitizer in Room 3.Daily Room
Cleaning
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Classy Heritage Property in ooty.. Very and clean Big Spacious Rooms. Amazing well maintain Gardens and Property.. Amazing Stay @ Ooty near city and more like a private party place.. Food needs improvement. Great Super value for money.. 3rd visit to ooty and this was the really classy and special.
Beautiful ambience
StayBanaras Friends getaway
Mar 20,2021
I think this is the most affordable vintage property one can have in ooty , it's 200 year old property huge garden and courtyards , variety of rooms , we stayed in standard which was not up to the mark so shifted to Duke next day , madam was supportive , they get award for best gardens every year , there is not much of mountain view from room but their marriage hall side have some views . I am sure with some improvement in their basic category rooms can extract more money from customers
Another improvement area is that they are still that old school
We just requested for semi fried egg inplace of ommelete they denied
They said it's not possible I mean come on this was the first time where in eggs to order they will serve only ommelete not fried eggs , bizzare 😭
Miserable service
VijithPC Family
Apr 19,2022
Miserable service...
A glass of milk ordered for a three year old kids was served almost after an hour and half. Finally when we requested to please help us since the kid was getting so tired, the answer was they didn't have a free stove. With the whole restaurant crowded and soo many room occupied, we could just see two men serving the whole ppl.
Rooms provided did not have a working kettle. No complimentary tea , coffee sachets not even a bottle of drinking water.
Complimentary breakfast was with idli, Vada and bread, omelette...
However, if your purpose of stay here happens to be taking good photographs, you would be getting an excellent ambience.
Horrible Room
TruptiKP
Jan 04,2022
We had visited Klueny Manor, Ooty in December 2021. We reached there late night to know that they cannot find our booking. They finally arranged a room after some time.
The room was horrible. Sofa and bed was unclean. Curtains, bedsheets were tore.
They also used to keep all trash (mainly food) outside room and in restaurants lying there overnight.
They did not even have right arrangements for drivers.
Overall bad experience for stay but good food :)
Worst Food and Pathetic Service
Lranjan26 Family
Dec 16,2021
We had went for lunch here with family with great expectation but it was horrible experience with us ever.We had ordered for Hot N Sour Soup and Fried rice along with Noodles and Biryani.The soup was like red chilli paste is dissolved in hot water we requested to change then he bring Manchow and it was like sweetcorn soup.The fried rice was totally uncooked even we were not able to chew properly.When we requested to change or modify the service personal Sarwanna denied to accept our request as he said it becomes like that only.Only one person was there in restaurant he just kept the food on table and it was like self service restaurant.And at the end he got the bill on white paper along with GST added in that.There was no card payment option in hotel as he said we only accept cash or G-Pay.
Cant expect such behavior and service from such good hotel I will not suggest anyone to visit this place.You will definately get disappointed.
I am writing this review because I am also from hospitality industry.
Hotel Description
Way back in 1828, Capt. Macpherson of the British Army built the Kluney Manor. Later, the Maharaja of Patna, made it his summer retreat. Now, for the first time ever, the doors of this charming colonial villa lies open for you.
Kluney Manor is a 3 star establishment, located amidst lush green surroundings, at a distance of just 2.9 km from Ooty Lake and 10 km from Doddabeta Peak. The presence of Ooty Railway Station in proximity makes it easy for tourists to reach the hotel from different corners of the state and beyond. Built in Victorian style of architecture, the hotel offers comfortable accommodation through a good selection of rooms. Writing desk, sofa set and a separate sitting area are provided in all the rooms.
The hotel is a perfect option for leisure travellers as it enjoys proximity to most of the tourist attractions of the hill station. The hotel offers pick up and drop facilities to guests, upon request. Complimentary breakfast and dinner are served to guests, during their stay at the hotel.
There is a restaurant within the premises of the hotel that serves a variety of regional dishes at affordable rates. Business travellers who want to conduct meetings and conferences can make use of the spacious lobby area that can easily accommodate up to 200 people.
Each room offers stunning views of the surrounding forested mountains.
Way back in 1828, Capt. Macpherson of the British Army built the Kluney Manor. Later, the Maharaja of Patna, made it his summer retreat. Now, for the first time ever, the doors of this charming colonial villa lies open for you.
Kluney Manor is a 3 star establishment, located amidst lush green surroundings, at a distance of just 2.9 km from Ooty Lake and 10 km from Doddabeta Peak. The presence of Ooty Railway Station in proximity makes it easy for tourists to reach the hotel from different corners of the state and beyond. Built in Victorian style of architecture, the hotel offers comfortable accommodation through a good selection of rooms. Writing desk, sofa set and a separate sitting area are provided in all the rooms.
The hotel is a perfect option for leisure travellers as it enjoys proximity to most of the tourist attractions of the hill station. The hotel offers pick up and drop facilities to guests, upon request. Complimentary breakfast and dinner are served to guests, during their stay at the hotel.
There is a restaurant within the premises of the hotel that serves a variety of regional dishes at affordable rates. Business travellers who want to conduct meetings and conferences can make use of the spacious lobby area that can easily accommodate up to 200 people.
Each room offers stunning views of the surrounding forested mountains.
Hotel Facilities
Most Popular Amenities
Restaurant
Air Conditioning
Food and Drink
24 Hour Room Service
Restaurant
Common Area
Reception
Basic Facilities
Air Conditioning
Bathroom
Housekeeping
Parking
Power backup
Telephone
24 Hour Front Desk
24 Hour Power Supply
Doorman
Free Parking
Front Desk
Free Wi-Fi
Media and technology
TV
Pets Policy
Pets not allowed
General Services
Bellboy service
Concierge
Ticket/ Tour Assistance
Multilingual Staff
Luggage assistance
Luggage storage
Wake-up Call / Service
Electrical Sockets
Doctor on call
Safety and Security
CCTV
Safety and Security
Concierge Services
Taxi Service
Car Rental
Booking Policies
check-in12:00
check-out11:00
The primary guest must be at least 18 years of age to Check-In to this accommodation.
As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the accommodation(s) due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry extra bed etc.). In case, such additional charges are levied by the accommodation(s), we shall not be held responsible for it.
Extra bed can be accommodated with a folding cot or a mattress, subject to room size & availability.
The accommodation’s reserves the right to decline check in for locals/same city residents / Posing Couples. In such cases Happyeasygo will not be responsible for any refunds due to the above mentioned reason.
All accommodation’s charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge if applicable would have to be cleared directly at the accommodation(s).
Happyeasygo is a booking platform provider and all property service related issues to be escalated at the accommodation during your stay.
For “Day Use” booking, extension of stay beyond the time slots booked will levy additional charges as per the accommodation discretion.
All Government taxes and charges shall be applicable on actual basis.
Any coupon discount on the original booking shall be forfeited in the event of cancellation or modification.
The accommodation may charge your Card/Account for additional cancellation charges, if any.
Travel may not be permitted due to natural disaster or any other government mandatory restrictions due to external factors, please check latest updates from reliable source before you travel.