Government travel restrictions and advisories
Please check for travel restrictions before booking and travelling to an accommodation. Travel may be permitted only for certain purposes and in particular, touristic travel may not be allowed. To help you on your way, we included publicly available links to government websites. Please note that not all states/city are covered below. If a particular states/city is not included in this overview it doesn’t mean that no travel restrictions are in place and we recommend that you seek out information prior you plan to travel. We are not responsible for the content of the public (government) websites linked below. Government responses continue to evolve, so please check back often for updates and rely on your national and local government for the most current information.
Booking conditions
For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. If you don’t book a flexible rate, you may not be entitled to a refund. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. During times of uncertainty, we recommend booking an option with free cancellation. If your plans change, you can cancel free of charge until free cancellation expires.
HappyEasyGo Accommodations
We understand that due to Coronavirus (COVID-19) and its health implications, you may want to change your plans. For further support, please visit our Customer Service Help Centre.

● If your booking is no longer free to cancel or is non-refundable, you may incur a cancellation fee. Properties can also choose to change the dates of your reservation at no extra cost, so it’s worth contacting the property to see if this is possible.

● If your reservation was affected by Coronavirus-related events such as border closures or travel limitations enforced by authorities, but is no longer free to cancel or is non-refundable, sign in to check options to manage the reservation

Cancellation due to Coronavirus is dependent on several factors, including where you're travelling to, your country of origin, your arrival date, and your reason for travelling.

Individual reservation policies are set by the property you’ve booked. As such, it would not be appropriate to make a universal change to our policy.

If you change your dates and the property has availability there may be a difference in price (higher or lower). This may be due to seasonality or different rates on weekdays versus weekends.

If the rates are higher, you will have to pay the difference between the original price and the price for your new dates. If they are lower, the price difference will be reflected in your booking.

Notice