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[ Hotel Level Safety Standards ]
1.Trained staff on hygiene and social distancing 2.Regular
sanitization of hotel premises 3.Thermal scanning of
employees and guests
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[ Room Level Safety Standards ]
1.In Room Dining 2.Hand Sanitizer in Room 3.Daily Room
Cleaning
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Reviews & Rating
Description
Facilities
Policies
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Reviews & Rating
tripadvisor
4.0 / 5
Very Good
183 reviews
5.0Excellent
121 reviews
4.0Very Good
15 reviews
3.0Average
10 reviews
2.0Poor
11 reviews
1.0Terrible
26 reviews
Location
3.0
Sleep Quality
3.0
Rooms
3.0
Service
3.0
Value
2.5
Cleanliness
3.0
Good stay
mohd i Friends getaway
Feb 18,2021
My Choice is because near to Harmandir Sahib and is walking distance about less 5 min. It is 3 star hotel and staff are excellent very nice people from manager Mr Deepak to all the way. The owner must be very thankful to have these staff working with for sometime.
Excellent stay good service
Navigator35549387864 Family
Feb 18,2021
Excellent location. Amazing Staff. Awesome breakfast. People are so friendly and accommodating loved the experience. Located at walking distance to golden temple as well as all other major attractions in Amritsar. Highly recommended to stay here if you are visiting Amritsar.
Excellent stay
484chandans Family
Jan 07,2021
“Rooms as well as bathrooms were big and comfortable. Staff was extremaly helpful,kind, open for all.our needs. Expecially FO manager - Raj Kumar looked after us and advised what to see and visit in north India.tkanks to him our stay was unforgottable.”
Excellent stay
Climber17714715567 Family
Jan 07,2021
Amazing experience at this hotel ... It's kind of a 4 star hotel .. The food here is lip smacking.. Ambience is good.. The staff are very polite n helpful..
Also Golden Temple is just 5 mins far from this Hotel.
BLOOD on blanket 🩸🩸!!!
Sonyyy55 Family
Apr 17,2022
Please don't get lure by pictures posted by them,they all are totally fake!!
Our check in time was 10pm on 16th april.
We informed them about our arrival at evening. Inspite of all this when we entered our room,bedsheets were in worst condition. wrinkled,dirty and hairs all over it 😡😡
blanket’s cover was stained with so much Blood 😤😤.
we called services to change it. Their landline was not working,so forget about room service.we got it only once after repeated requests from my phone
Bathroom was clean but no soap nothing was provided. When asked for it,no one turned up🤷♀️
Please don’t visit as Manager is involved in it too.
So you cannot expect help from staff when manager is useless !!!
Hotel Description
Hotel City Castle cordaly invites all the visitor of this website to holy city of Amritsar. our hotel have made every efforts to make you feel at home. Hotel city Castle - a Private collation of class. Hotel Primarily located in the heart of the city - Amritsar. It is Situated on a beautiful place, near the railway station Shopping malls and Golden temple. The Hotel offers its guest convenience and comfort in a fashionably designed area which is toned with pleasant warm color. Our Hotel Provide the perfect opportunity for business, Pleasure and relaxation. We provide top class accommodation. Hotel City Castle is leading deluxe and luxury hotel accommodation in Amritsar. To serve as convenient place for business and holiday travelers of offering personalized services in order to care of your needs in your budget. A comfortable room, good food and a helpful staff can experience for both vacationing families and business travelers. In each room there is bath, telephone, intercom, Tv-Lcd, conditioner, safe 24- hour room service. Hotel City Castle is among the easiest hotels, because it is located just a few minutes drive of railway station, Golden Temple and Bus Stand.
Hotel City Castle cordaly invites all the visitor of this website to holy city of Amritsar. our hotel have made every efforts to make you feel at home. Hotel city Castle - a Private collation of class. Hotel Primarily located in the heart of the city - Amritsar. It is Situated on a beautiful place, near the railway station Shopping malls and Golden temple. The Hotel offers its guest convenience and comfort in a fashionably designed area which is toned with pleasant warm color. Our Hotel Provide the perfect opportunity for business, Pleasure and relaxation. We provide top class accommodation. Hotel City Castle is leading deluxe and luxury hotel accommodation in Amritsar. To serve as convenient place for business and holiday travelers of offering personalized services in order to care of your needs in your budget. A comfortable room, good food and a helpful staff can experience for both vacationing families and business travelers. In each room there is bath, telephone, intercom, Tv-Lcd, conditioner, safe 24- hour room service. Hotel City Castle is among the easiest hotels, because it is located just a few minutes drive of railway station, Golden Temple and Bus Stand.
Hotel Facilities
Most Popular Amenities
Restaurant
Air Conditioning
Basic Facilities
Elevator/ Lift
Air Conditioning
Bathroom
Dry Cleaning services
Housekeeping
Intercom
Laundry
Parking
Power backup
Room service
Telephone
24 Hour Front Desk
24 Hour Power Supply
Complimentary Wi-Fi access
Doorman
Free Parking
Front Desk
Laundry Service
Non-Smoking Rooms
Free Wi-Fi
General Services
Bellboy service
Concierge
Luggage assistance
Luggage storage
Electrical Sockets
Doctor on call
Common Area
Reception
Food and Drink
Restaurant
Business Center and Conferences
Scanner
Photocopying
Printer
Safety and Security
Fire extinguishers
Emergency exit map
Security
CCTV
Safety and Security
Transfers
Pickup/ Drop
Media and technology
TV
Concierge Services
Car Rental
Outdoor Parking
Smoking Policy
Designated Smoking Area
Pets Policy
Pets not allowed
Booking Policies
check-in12:00
check-out11:00
The primary guest must be at least 18 years of age to Check-In to this accommodation.
As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the accommodation(s) due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry extra bed etc.). In case, such additional charges are levied by the accommodation(s), we shall not be held responsible for it.
Extra bed can be accommodated with a folding cot or a mattress, subject to room size & availability.
The accommodation’s reserves the right to decline check in for locals/same city residents / Posing Couples. In such cases Happyeasygo will not be responsible for any refunds due to the above mentioned reason.
All accommodation’s charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge if applicable would have to be cleared directly at the accommodation(s).
Happyeasygo is a booking platform provider and all property service related issues to be escalated at the accommodation during your stay.
For “Day Use” booking, extension of stay beyond the time slots booked will levy additional charges as per the accommodation discretion.
All Government taxes and charges shall be applicable on actual basis.
Any coupon discount on the original booking shall be forfeited in the event of cancellation or modification.
The accommodation may charge your Card/Account for additional cancellation charges, if any.
Travel may not be permitted due to natural disaster or any other government mandatory restrictions due to external factors, please check latest updates from reliable source before you travel.