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[ Hotel Level Safety Standards ]
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sanitization of hotel premises 3.Thermal scanning of
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[ Room Level Safety Standards ]
1.In Room Dining 2.Hand Sanitizer in Room 3.Daily Room
Cleaning
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Fern Hospitality and services pathetic (Amritsar Mall Road)
Hail2manoj Friends getaway
Mar 23,2022
We have been overcharged for rooms on the pretext of getting big rooms but still we got small rooms.
One of the rooms AC is not working and we highlighted this multiple times even then the room was not changed or any repair work done.
Room service is so bad that even additional water bottles have not been provided on request.
I don’t want refund but you guys should have quality control as hygiene hospitality and room service is just awful and pathetic.
PS - The staff does not even have the courtesy to acknowledge issues and talk back when issues are highlighted. The linen is not washed and bathroom smells…
Very bed Service
Freedom17530022620 Business
Feb 05,2022
Resapsnists Very bed Service call not picking.
Restaurants food not good .
No label on food.
Waiter are not trande.
Hot Water not 💧 not provide fin bathroom.
Parking facility not good
Our Driver not provide room & any facility.
Very bed experience in hotal.
Review
196karunas Business
Feb 05,2022
One of the staff who is receptionist is just like a bouncer.
Resatuarant food not tasty.
No label on foods.
Waiters are not well trained.
No proper servicing and things are not properly managed.
No covid protocol.
WORST EXPERIANCE
AMIT M Business
Feb 05,2022
Teribble receptionist 6 fef 2022 morning no atticates no language no basic training and also he is scolding me on asking cleaning the room ....The laguage use ___when asked to connect with gm of the property no gm in this properttly he replied
Restraunt food menu very limted in a 4 star rated property hiw it can be allowd by star rating agency ...
No standrds of serving
No covid protclol on tables
I am all shocked i wasted all my money bookibg this hotel
It was bad experience to stay in fern residency in Amritsar.
Shruti N Business
Feb 05,2022
Receptionist and her coleage is terrible, agresiveve behaviour,
it was bad experience though out the stay.
Restaurant food was not tasty , very very bad.
There is no labelling on food, very bad presentation.
Waiters are not well mannered n untrained.