We stayed at the Phoenix hotel on our recent trip to Bangalore, it was a wonderful hassle free stay . The reception staff along with all the other staff including housekeeping and in room dining were very polite and always ready to help . Check in was really smooth and so was the check out . The rooms are really very furnished and worth every penny that you spent . The food quality also is very good and I had to mention their chai from room service was amazing. I think for a span of 3 nights we had more then 30 cups of tea 😂 but mind you we had two rooms. The location of the hotel is very good , and the amenities kept in the room like the toiletries etc are of a very good quality. If I’m Bangalore then we will definitely stay at this hotel . Regards Alicia Fernandes

This property is surprisingly good in all ways. Location : it's just a walk away from the MG Road which is hub of Bengaluru and connects to the metro Rooms : very spacious and well kept. Service : was not sophisticated but efficient Price : I got the room in last minute booking at just 1000 bucks on OYO ! Food : dint try but they did provide breakfast.

Very nice location, friendly staff, neat and very clean rooms. We got nice complimentary breakfast. Bathroom & Toilet was very clean. Hot water was available without any issues. Will visit again. We wanted to iron our cloths as we didn't have enough time to give it for laundry. The staff gave the iron box which really helped us. Thanks a lot for your service.

Deeply regret in choosing this hotel. Will not recommend to anyone. There were only flaws to say this hotel. Cons Unprofessional staff attitude. These oyo hotels will not share the contact number even after asking to their customer care lot of times. Super hard Mattress which is not a worth for a night stay Worst ever complimentary breakfast faced. (omelette chargeable). It’s far better to remove the breakfast option than to provide tasteless cum cheap menu. The open Restaurant area is completely worst. It’s unsuitable for Ladies & Family group travelers Dental kit chargeable Unavailability of hot water Dead slow shower system. Have to rely on old school bucket & mug Unprofessional Staff attitude. I was in need of early Checkin but promised to checkout within 11 hours of my stay but still argued to charge Rs.750 ( Again included breakfast + GST ). So totally charged for Double breakfast. They should have considered this as mostly star category hotels compromise with the customers. If they had given their contact number I would have preferred any other hotel.

Horrible experience. We stayed for 3 nights, from which only once they have done room servicing. Recepionist was not responding well. Nothing was done unless we asked for. They took hours together to take up any request. Personally not recommended