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[ Hotel Level Safety Standards ]
1.Trained staff on hygiene and social distancing 2.Regular
sanitization of hotel premises 3.Thermal scanning of
employees and guests
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[ Room Level Safety Standards ]
1.In Room Dining 2.Hand Sanitizer in Room 3.Daily Room
Cleaning
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Reviews & Rating
Description
Facilities
Policies
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Reviews & Rating
tripadvisor
4.0 / 5
Very Good
47 reviews
5.0Excellent
23 reviews
4.0Very Good
8 reviews
3.0Average
11 reviews
2.0Poor
0 reviews
1.0Terrible
5 reviews
Location
4.5
Sleep Quality
3.5
Rooms
4.5
Service
3.5
Value
3.5
Cleanliness
3.5
Best stay with budgeted price
Jiths_destiny Friends getaway
Mar 09,2020
Had a wonderful experience staying here. Great facilities like 1bhk with nice views and friendly nd quick service. Breakfast was limited with great quality of food with right choices of food. Well recommended to families nd friends.
Good hotel
pradap98 Friends getaway
Feb 02,2020
I was there with my friends in this property . After travelling so long a friend of mine recommended the place. The rooms are beautiful so amazing pool view and garden view and has a seperate living room too. The food options were awesome as they have a Vegetarian Restaurant called Sangeetha and A Non Veg Restaurant Coal Barbecues. They even went of the way and made baby food in the midnight for my little one. Keep up the great work.... Will surely recommend you to my friends.
Worst customer service and hotel maintenance.
Karthikpurohit Friends getaway
Mar 27,2022
We booked executive suit(Room No 888) for 26/03/22. It was scorching chennai summer. The AC in the room was not working and the unfriendly hotel staff had no solution for the same. Hotel guys didn't even show small gesture of concern for our situation. We were not given any alternate room and witnessed the most pathetic hotel management ever.
If you want anything in the room like water, towel, soap etc, you got to call the reception 10 times.
Worst customer service and hotel maintenance.
Bad experience
rakichakravarth Friends getaway
Mar 14,2020
I stay 2 day at ilara hotel.its my second visit.Room was nice and beautiful swimming pool.staff need training 2nd day my room Cleaning not happen still after placing room cleaning card.No towel and water replacement and bed sheet found torn and no supplies are their no lotion shower gel,shaving kit, conditioner,comb,shower glass fully uncleaned water marks on shower door and toilet bowl yellow strains, health phaset water leakage limited hot water facility and shower head tap button missing I face problem with shower without button how can I do shower? bathroom mirror light fuse.Before giving to guest some one supervisor or manager should be check I think it's not value for money.Hope it's will not happen my next visit.
cheating cheating cheating people
twist321
Jan 27,2020
I have booked the room for 26jan-27jan20 through makemy trip . I called the hotel and checked on 25jan evening they said your booking in confirmed. I went to the hotel for check in after went to hotel i really shocked they said your booikng in not confirmed you check make my trip customer care. i said already i checked on yesterday you said booking is confirmed then how to you say booking not confirm . they told we are not responsible for this u check with makemytrip team i check with makemytrip team they said sorry sir rooms are full reply from hotel management . I spoke to hotel manager Mr.Raghu he said i cant do anything then i asked yesterday why your front desk people said booking is confirmed . he didn't give proper response very worst adamant people he spoke like very rudely. I inform you all small suggestion pls dont book this hotel full and full cheating people worst behaviour .
Hotel Description
Find us at Old Mahabalipuram Road (OMR). We at Ilara welcome you with all our zest and zeal to make your stay a memorable one. Amidst the hustle and bustle of chennai allow us to pamper you and re-create the definition of a business or leisure trip.Perched amidst this rich cultural surrounding is our Hotel and Spa with 40 rooms that have been designed with modern furniture, keeping in mind the comfort and needs of our guests, who wish to relax or ideate during their stay with us. Relax and rejuvenate in our spa or take dip in our swimming pool to beat the heat.
We offer you mouth watering delicacies at our vegetarian restaurant named Sangeetha. It is an established chain of restaurants operating across 45 branches worldwide with more than 30 units in Chennai and 15 units abroad.
To further tempt your palates, we offer you “grilled to order food” at your table from our other restaurant by the name of Coal Barbecue .
Ilara hotel & spa is a place where memories are made. We strive to pamper you with our hospitality and create a unique experience tailor made for you.
Find us at Old Mahabalipuram Road (OMR). We at Ilara welcome you with all our zest and zeal to make your stay a memorable one. Amidst the hustle and bustle of chennai allow us to pamper you and re-create the definition of a business or leisure trip.Perched amidst this rich cultural surrounding is our Hotel and Spa with 40 rooms that have been designed with modern furniture, keeping in mind the comfort and needs of our guests, who wish to relax or ideate during their stay with us. Relax and rejuvenate in our spa or take dip in our swimming pool to beat the heat.
We offer you mouth watering delicacies at our vegetarian restaurant named Sangeetha. It is an established chain of restaurants operating across 45 branches worldwide with more than 30 units in Chennai and 15 units abroad.
To further tempt your palates, we offer you “grilled to order food” at your table from our other restaurant by the name of Coal Barbecue .
Ilara hotel & spa is a place where memories are made. We strive to pamper you with our hospitality and create a unique experience tailor made for you.
Hotel Facilities
Most Popular Amenities
Spa
Swimming Pool
Gym
Restaurant
Air Conditioning
Basic Facilities
Elevator/ Lift
Air Conditioning
Bathroom
Housekeeping
Laundry
Parking
Power backup
Room service
Smoking rooms
Swimming Pool
Telephone
24 Hour Front Desk
24 Hour Power Supply
Complimentary Wi-Fi access
Free Parking
Front Desk
Non-Smoking Rooms
Free Wi-Fi
General Services
Multilingual Staff
Luggage assistance
Luggage storage
Wake-up Call / Service
Electrical Sockets
Doctor on call
Common Area
Reception
Food and Drink
Restaurant
Health and wellness
Gym
Business Center and Conferences
Banquet
Business Center
Beauty and Spa
Spa
Safety and Security
Fire extinguishers
Safe
Emergency exit map
Security
CCTV
Safety and Security
Media and technology
TV
Concierge Services
Transportation Service
Taxi Service
Smoking Policy
Designated Smoking Area
Pets Policy
Pets not allowed
Booking Policies
check-in12:00
check-out10:00
The primary guest must be at least 18 years of age to Check-In to this accommodation.
As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the accommodation(s) due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry extra bed etc.). In case, such additional charges are levied by the accommodation(s), we shall not be held responsible for it.
Extra bed can be accommodated with a folding cot or a mattress, subject to room size & availability.
The accommodation’s reserves the right to decline check in for locals/same city residents / Posing Couples. In such cases Happyeasygo will not be responsible for any refunds due to the above mentioned reason.
All accommodation’s charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge if applicable would have to be cleared directly at the accommodation(s).
Happyeasygo is a booking platform provider and all property service related issues to be escalated at the accommodation during your stay.
For “Day Use” booking, extension of stay beyond the time slots booked will levy additional charges as per the accommodation discretion.
All Government taxes and charges shall be applicable on actual basis.
Any coupon discount on the original booking shall be forfeited in the event of cancellation or modification.
The accommodation may charge your Card/Account for additional cancellation charges, if any.
Travel may not be permitted due to natural disaster or any other government mandatory restrictions due to external factors, please check latest updates from reliable source before you travel.