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[ Hotel Level Safety Standards ]
1.Trained staff on hygiene and social distancing 2.Regular
sanitization of hotel premises 3.Thermal scanning of
employees and guests
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[ Room Level Safety Standards ]
1.In Room Dining 2.Hand Sanitizer in Room 3.Daily Room
Cleaning
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Reviews & Rating
Description
Facilities
Policies
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Reviews & Rating
tripadvisor
4.5 / 5
Excellent
77 reviews
5.0Excellent
52 reviews
4.0Very Good
13 reviews
3.0Average
3 reviews
2.0Poor
0 reviews
1.0Terrible
9 reviews
Location
4.0
Sleep Quality
4.0
Rooms
3.5
Service
4.0
Value
4.0
Cleanliness
5.0
Hotel is good
PriyankaK666 Family
Dec 21,2021
Staff was very helpful especially the guy name Prewan Rai.the view from the hotel was good...The breakfast and dinner was prepared very nicely...one of the best hotels in Darjeeling...
Nice Location ...
Excellent Hotel and Food..
Explorer04451922769 Couples
Dec 21,2021
The hotel was excellent...Rooms were hygiene and the food was excellent..Staff was very helpful especially the guy name Prashant..the view from the hotel was good...The Candle Light dinner was prepared very nicely...one of the best hotels in Darjeeling...
Pleasant Stay
Harithlal7 Family
Apr 12,2022
The hotel rooms were nice. Bathrooms were very good too. It's really good for the price. Food was just average but the service staff was really good. The location is perfect, right next to the happening places with shopping, mall and restaurants around.
Close to Kunga Restaurant
ANKITA M Couples
Jan 11,2022
We checked in on 26th December, 2021 and checked out on 29th December,2021. This place is very close to Keventar's.
• Location: Right from the traffic crossing (in front of Keventar's) walk exactly in opposite direction of Mall alongside Miniso, Ramada etc. The first alley to the left leads to a high steep road. Take that. It would take 3 min from there.
•View: Not all the rooms have great view. Rooms on the higher floors have better view. Talk them before booking. We booked early and requested for the view room from where we saw Kanchanjangha on a clear day. We were happy about our room.
•Price: It cost us Rs. 4000/- per night (including breakfast) for two adults plus room charges for 3 days (Rs. 300/- per day) .
•Convenience:
-Geyser supplies warm water to main tap and basin tap.
-We had an attached balcony in our "view room".
-Though they charge extra for room heater but it works.
-The quality of food they serve in the breakfast menu is really good.
-The staffs are really polite though some of them are still novice and still learning to be professionals.
-Mall is a 5 min walk from here.
-The restaurant area is really beautiful.
•Inconvenience:
-There were multiple powercuts in this area. In that case only geyser and few lights are attached to the in house generator. That seemed problem.
-There is no card transactions here. Only cash or online payments are available. To avoid confusions regarding network errors, carry cash.
The overall experience was nice. If they troubleshoot the issues I guess there would be more guests.
Worst and Non Hygienic Hotel
Laxmanv1525 Family
Mar 13,2022
They quotes it as a 3 star hotel, but hotel is non-hygienic and is located in congested area. Nothing works in room. Everything is Broken including TV connections, Wardrobes, tea makers. Staff is very arrogant. Food also below average.
Hotel Description
Surrounded by greenery, Hotel New Mandala(Golden Spa & Resort) is a great choice for travelers.
Situated at a walking distance from Himalayan Tibet Museum, Hotel New Mandala(Golden Spa & Resort) offers complimentary internet access to its guests. Arranged in 7 floors, the hotel in Darjeeling has a total of 42 well-appointed rooms. Rooms include conveniences like television, telephone, tea/coffee maker, room heater, balcony and bathroom with hot water facility. Hotel New Mandala(Golden Spa & Resort) offers services like room service. 24-hour front desk, elevator, backup generator and spa are few of the facilities available within the premises. Places of interest and travel hubs in Darjeeling include Ghum Railway Station (6 km), Bagdogra Airport (69 km), Padmaja Naidu Himalayan Zoological Park (3 km) and Barbatia Rock Garden (6 km). The property also has a restaurant. What people love the most about this property is its great location and classy ambiance. Book now and enjoy world-class services at Hotel New Mandala(Golden Spa & Resort).
Surrounded by greenery, Hotel New Mandala(Golden Spa & Resort) is a great choice for travelers.
Situated at a walking distance from Himalayan Tibet Museum, Hotel New Mandala(Golden Spa & Resort) offers complimentary internet access to its guests. Arranged in 7 floors, the hotel in Darjeeling has a total of 42 well-appointed rooms. Rooms include conveniences like television, telephone, tea/coffee maker, room heater, balcony and bathroom with hot water facility. Hotel New Mandala(Golden Spa & Resort) offers services like room service. 24-hour front desk, elevator, backup generator and spa are few of the facilities available within the premises. Places of interest and travel hubs in Darjeeling include Ghum Railway Station (6 km), Bagdogra Airport (69 km), Padmaja Naidu Himalayan Zoological Park (3 km) and Barbatia Rock Garden (6 km). The property also has a restaurant. What people love the most about this property is its great location and classy ambiance. Book now and enjoy world-class services at Hotel New Mandala(Golden Spa & Resort).
Hotel Facilities
Most Popular Amenities
Spa
Restaurant
Air Conditioning
Basic Facilities
Laundry
Room service
Air Conditioning
Free Wi-Fi
Intercom
Elevator/ Lift
Bathroom
Housekeeping
Power backup
Newspaper
Telephone
Front Desk
24 Hour Front Desk
Complimentary Wi-Fi access
Doorman
24 Hour Power Supply
Free Parking
General Services
Doctor on call
Multilingual Staff
Luggage assistance
Electrical Sockets
Bellboy service
Wake-up Call / Service
Luggage storage
Ticket/ Tour Assistance
Concierge
Common Area
Reception
Food and Drink
Cafe
Restaurant
Beauty and Spa
Spa
Safety and Security
CCTV
Security
Transfers
Pickup/ Drop
Media and technology
TV
Pets Policy
Pets not allowed
Booking Policies
check-in12:00
check-out11:00
The primary guest must be at least 18 years of age to Check-In to this accommodation.
As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the accommodation(s) due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry extra bed etc.). In case, such additional charges are levied by the accommodation(s), we shall not be held responsible for it.
Extra bed can be accommodated with a folding cot or a mattress, subject to room size & availability.
The accommodation’s reserves the right to decline check in for locals/same city residents / Posing Couples. In such cases Happyeasygo will not be responsible for any refunds due to the above mentioned reason.
All accommodation’s charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge if applicable would have to be cleared directly at the accommodation(s).
Happyeasygo is a booking platform provider and all property service related issues to be escalated at the accommodation during your stay.
For “Day Use” booking, extension of stay beyond the time slots booked will levy additional charges as per the accommodation discretion.
All Government taxes and charges shall be applicable on actual basis.
Any coupon discount on the original booking shall be forfeited in the event of cancellation or modification.
The accommodation may charge your Card/Account for additional cancellation charges, if any.
Travel may not be permitted due to natural disaster or any other government mandatory restrictions due to external factors, please check latest updates from reliable source before you travel.