We had a wonderful stay at Hotel Mount Royale. The hotel staffs were very helpful and friendly. The hotel is very close to the famous Darjeeling Mall. The room was cozy but had an amazing view outside the window. WiFi is available for 24*7. Lift was not working as maintenance was going on. Overall had an nice experience with this and happy with their services. I would personally recommend to go for this hotel when you are in Darjeeling. My best wishes to the management of the hotel.

We had a wonderful stay at Hotel Mount Royale. The hotel staffs were very helpful and friendly. The best part of the hotel was the electric bed heater as well as 24 hours hot water supply. There is also a terrace on the 6th floor from where one can have amazing views of the Darjeeling town. Last but not the least. the hotel is very close to the famous Darjeeling Mall. My best wishes to the management of the hotel. Cheers :)

Nice hotel with very good and supportive staff.rooms are exactly as pictures given in the site.Great housekeeping, very clean hotel.only roads for entry bit narrow. Near to the Mall. Food was also good.

The property is situated in a good location close to the Mall, rooms were OK but not worth with compared to the tariff, manager & staffs are too good & courteous. From my personal view point, the management needs to be more careful regarding availability of room amenities, 24hours hot water availability, foods ordered in the hotel is not worth compared to the price, they need to improve the quality of food, in total I will give this hotel an average rating.

The hotel is very average one and had a stay for two days during end of May 2019. To start with the positives: 1. The hotel location is at the city centre 2. Neat and clean bathrooms 3. Breakfast is limited to few options. Negatives: 1. No Car parking or commute to the hotel by Car. The street leading to the hotel is very narrow and you may have to walk 500- 600 meters to get the hotel. Not suitable for the elderly or the ones who are not ready to walk the steep path to the hotel 2. You may have to carry your luggage dragging (500 ~600 meters) through the filthy and narrow streets with / without the help of the hotel guys. To make things worst the hotel did not have a functional trolley to carry your luggage. 3. The lift / elevator can accommodate a max of single person if you are well built and can be best described as claustrophobic. 4. I was unfortunate to get 2 rooms at 5th floor one was opposite to the kitchen and another adjacent to the kitchen. The noise of using utensils / cutlery and sound from the table used for cutting vegetables all of them emanating from the kitchen was highly disturbing and felt like we were staying at the kitchen itself. To add to that the burnt smell made the matters worse. Keeping the room door shut did not help to insulate the noise by any way. 5. The service of the hotel manager was totally unfriendly. we requested him to change the rooms but he declined stating that these were one of his best rooms and he did not have any vacant rooms at that time. We then asked him to cancel the booking due to the issues mentioned above but he was rude and unsympathetic and insisted on full payment for the cancellation. We had no option except to stay, walk each time to the cab at steep incline 600 mts away, and it was horrible experience for the oldies who came with us. 6. we did raise the issues with booking.com through which we booked the hotel stay. Infact Booking.com people were courteous and tried to help me out with genuine intent. I did raise a formal complaint with booking.com 7. The deluxe rooms were no more than 80 square foot and not worth the rent they charge for.