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Travellers, Rooms

Room1
2 Adults, 0 Children edit
Adults ( 12+ yrs )
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Children ( 0-12 yrs )
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  • [Coronovirus (Covid-19) Support]: Please check for Travel & Hotel Restrictions.Travel may be permitted only for certain purposes and in particluar,touristic travel may not be allowed. Show More

  • [ Hotel Level Safety Standards ] 1.Trained staff on hygiene and social distancing 2.Regular sanitization of hotel premises 3.Thermal scanning of employees and guests Show More

  • [ Room Level Safety Standards ] 1.In Room Dining 2.Hand Sanitizer in Room 3.Daily Room Cleaning Show More

Reviews & Rating
tripadvisor
4.0 / 5
Very Good
397 reviews
  • 5.0Excellent
    198 reviews
  • 4.0Very Good
    106 reviews
  • 3.0Average
    40 reviews
  • 2.0Poor
    19 reviews
  • 1.0Terrible
    34 reviews
  • Sleep Quality
    4.5
  • Location
    3.5
  • Rooms
    4.5
  • Service
    4.0
  • Value
    4.0
  • Cleanliness
    4.5
  • Great Customer Service and a very helpful staff
    chhedup Business
    Feb 15,2022
    The property is great. Easily accessible. The customer service is the best. The staff here were very helpful. I had left my laptop charger in the hotel. I called them to see if they could courier it to my residential address. Sriraj was particularly very helpful and patient. He personally couriered the charger (without extra charge, just had to bear the courier costs). Much appreciated. Will be staying here whenever I visit Kolkata.
  • Excellent stay and service
    ankitamitra123 Couples
    Feb 03,2022
    First of all we want to thank the entire team of The hotel. From front office team Ms. Rudrani had helped us in check in process to the entire property round. The entire team is maintaining the covid protocol.Recommended to everyone.
  • Pleasant service and service
    shreyansbaid Business
    Mar 14,2022
    The staff is really helpful. Good hospitality. Pleasant experience. one of the staff members really helped me with something I forgot in my room. They helped me by sending the package to my home town and were very helpful during the entire process.
  • this place gave me the most worst and highly dissatisfied service and spoiled my time enough
    Meander820381 Business
    Mar 30,2022
    Worst ever experience inspite of being patient the front end staff ensures that you are provided with extremely worst service ever faced by you, repeated follow ups to be done for small things tooo...black hats are staffed to ensure grave delinquency....not at all an acceptable behaviour.... highly dissatisfied
  • Very bad and aweful stay at hotel
    1985anirbankundu Couples
    Feb 25,2022
    the hotel stay was aweful. the bathroom parts were old, rusted, taps not working, not properly cleaned,. Also the behaviour of the front desk personnel specially SAMRAT was very very rude. He is not at all suited to sit at reception. He should go to 5 stars like itc, jw etc to take training over behaviour. However I would recommend everyone to stay away from such a hotel. You would feel like entering a jail instead of having leisure. Very disturbing hotel. The food at the hotel was of very low quality.

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