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[Coronovirus (Covid-19) Support]:
Please check for Travel & Hotel Restrictions.Travel may be
permitted only for certain purposes and in
particluar,touristic travel may not be allowed.
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[ Hotel Level Safety Standards ]
1.Trained staff on hygiene and social distancing 2.Regular
sanitization of hotel premises 3.Thermal scanning of
employees and guests
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[ Room Level Safety Standards ]
1.In Room Dining 2.Hand Sanitizer in Room 3.Daily Room
Cleaning
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Reviews & Rating
Policies
Reviews & Rating
tripadvisor
4.0 / 5
Very Good
397 reviews
5.0Excellent
198 reviews
4.0Very Good
106 reviews
3.0Average
40 reviews
2.0Poor
19 reviews
1.0Terrible
34 reviews
Sleep Quality
4.5
Location
3.5
Rooms
4.5
Service
4.0
Value
4.0
Cleanliness
4.5
Great Customer Service and a very helpful staff
chhedup Business
Feb 15,2022
The property is great. Easily accessible. The customer service is the best. The staff here were very helpful. I had left my laptop charger in the hotel. I called them to see if they could courier it to my residential address. Sriraj was particularly very helpful and patient. He personally couriered the charger (without extra charge, just had to bear the courier costs). Much appreciated. Will be staying here whenever I visit Kolkata.
Excellent stay and service
ankitamitra123 Couples
Feb 03,2022
First of all we want to thank the entire team of The hotel. From front office team Ms. Rudrani had helped us in check in process to the entire property round. The entire team is maintaining the covid protocol.Recommended to everyone.
Pleasant service and service
shreyansbaid Business
Mar 14,2022
The staff is really helpful. Good hospitality. Pleasant experience.
one of the staff members really helped me with something I forgot in my room. They helped me by sending the package to my home town and were very helpful during the entire process.
this place gave me the most worst and highly dissatisfied service and spoiled my time enough
Meander820381 Business
Mar 30,2022
Worst ever experience inspite of being patient the front end staff ensures that you are provided with extremely worst service ever faced by you, repeated follow ups to be done for small things tooo...black hats are staffed to ensure grave delinquency....not at all an acceptable behaviour.... highly dissatisfied
Very bad and aweful stay at hotel
1985anirbankundu Couples
Feb 25,2022
the hotel stay was aweful. the bathroom parts were old, rusted, taps not working, not properly cleaned,. Also the behaviour of the front desk personnel specially SAMRAT was very very rude. He is not at all suited to sit at reception. He should go to 5 stars like itc, jw etc to take training over behaviour. However I would recommend everyone to stay away from such a hotel. You would feel like entering a jail instead of having leisure. Very disturbing hotel. The food at the hotel was of very low quality.