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The Park Kolkata

17, Park Street, Near Park Street - Russell Street Square
Excellent
4.5 / 5
3668 reviews
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  • [ Hotel Level Safety Standards ] 1.Trained staff on hygiene and social distancing 2.Regular sanitization of hotel premises 3.Thermal scanning of employees and guests Show More

  • [ Room Level Safety Standards ] 1.In Room Dining 2.Hand Sanitizer in Room 3.Daily Room Cleaning Show More

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Reviews & Rating
tripadvisor
4.5 / 5
Excellent
3668 reviews
  • 5.0Excellent
    2304 reviews
  • 4.0Very Good
    725 reviews
  • 3.0Average
    328 reviews
  • 2.0Poor
    164 reviews
  • 1.0Terrible
    147 reviews
  • Location
    4.5
  • Sleep Quality
    4.0
  • Rooms
    4.0
  • Service
    4.0
  • Value
    4.0
  • Cleanliness
    4.0
  • Wonderful experience
    amulya_venkatesh Family
    Apr 17,2022
    The Park gave an amazing appearance, Someplace Else is an amazing pub with brilliant live music daily. The staff (Om, Wasim, Jeffrey and Pooja) is very welcoming and make you feel at home, special mention to Om and Wasim who always took the extra effort to make the experience even better and make sure each guest is served well. The quality they maintain is tremendous.
  • Stay at The Park Hotel Kolkata
    771arkam Couples
    Apr 09,2022
    I always stayed at The Park Kolkata it's my second home .I am very frequent traveler in this hotel . In roo. Dining staffs are really amazing they always make me feel very special and greet me whenever they serve me in room are. Special thanks to Md Tabrez, Ayan, Richard, Nadi , avranil, deb and there team mates. Great service
  • Best service
    aalamt2022 Business
    Mar 24,2022
    Good hotel with nice service, good food nice interior , nice pub - tanatra , bar was nice Roxy , and zen is the best fine dining restaurant I have visited, overall I am satisfied. With the hotel service and food
  • No proper response from he hotel
    Pradhan1904 Business
    Apr 18,2022
    Dear General Manager / Front office Manager I am writing this review due to no response from your hotel staff on the email which i have been sending from last week , I had booked a room for one of my client Mr. Anil Keswani and while confirming the room Ms. Sushmita reservation manager request for the advance payment as guest booking was from 10-04-22 to 12-04 -22 we informed Ms. Sushmita that we would be paying the entire amount before guest check out on which she denied and request to make the payment in advance as being second Saturday and Sunday we were not able to process the payment hence provided our corporate card for guarantee purpose on which MS Sushmita informed as we will be taking a pre auth on the corporate card and same would be released after the payment is done by our end and we had agreed for the same and shared the card details mentioning that please share the copy of the pre auth charge slip but same was not given by your team. On Monday when we have made the payment for room and taxes we had request Ms. Sushmita informing that to release our pre auth and share the charge slip accordingly but still there was no response from you team on sharing the charge slip, after certain reminder Ms. Sushmita replies that it would be difficult for them to share the charge slip on which i called up hotel to talk to Ms. Sushmita but my call was kept on hold for several times and call gets disconnected after some time, then i called up hotel and requested to talk to the front office manager on this issue on which front office team keeps the call on hold and then disconnected my call for 4 or 5 times and after that i am dropping email to Ms. Sushmita but still there is no revert . I want the management to take some action on this because this is not acceptable from the park group as being we have shared the corporate card does the reservation team or front office team miss use the card or what is the reason as they are not able to deliver small request from the corporate . very bad experience and i request the higher management to take some action on reservation team and front office team. As while sharing the card details we had clearly mentioned to share the charge slip and same was not delivered. Awaiting for the positive response from the higher management else my next email I will keep Ms. Priya Paul in CC.
  • Pathetic Experience
    HamirSampat Business
    Mar 29,2022
    THE Park Hotels @TheParkKolkata pathetic Check In experience. Only one check in counter which takes more than 25 minutes for one check in. Rude staff at check in Sadhya the Manager acts like a boss and is doing a favour by giving a room. #needhospitalitytraining #patheticservice. After bringing it to notice of Seniors Seema and Other duty Managers Anant, and informing them that I would like to have a word with the GM Pramod, They said they will inform, But the GM never bother to get back. Next day at breakfast it was like a joke, The restaurant or make shift restaurant seats only 60 people when they have over 100 rooms. Had to wait for more than 30 minutes for breakfast.
Hotel Facilities
Most Popular Amenities
  • Spa
  • Swimming Pool
  • Restaurant
  • Bar
  • Air Conditioning
  • Gym
Basic Facilities
  1. Air Conditioning
  2. Dry Cleaning services
  3. Housekeeping
  4. Laundry
  5. Parking
  6. Room service
  7. Swimming Pool
  8. Telephone
  9. Free Wi-Fi
General Services
  1. Concierge
  2. Doctor on call
Common Area
  1. Lounge
  2. Jacuzzi
Food and Drink
  1. Bar
  2. Coffee shop
  3. Restaurant
Health and wellness
  1. Gym
Business Center and Conferences
  1. Banquet
  2. Business Center
  3. Conference room
Beauty and Spa
  1. Spa
Safety and Security
  1. Security
Transfers
  1. Pickup/ Drop
Payment Services
  1. Currency Exchange
Booking Policies
check-in 14:00
check-out 12:00
  • The primary guest must be at least 18 years of age to Check-In to this accommodation.
  • As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the accommodation(s) due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry extra bed etc.). In case, such additional charges are levied by the accommodation(s), we shall not be held responsible for it.
  • Extra bed can be accommodated with a folding cot or a mattress, subject to room size & availability.
  • The accommodation’s reserves the right to decline check in for locals/same city residents / Posing Couples. In such cases Happyeasygo will not be responsible for any refunds due to the above mentioned reason.
  • All accommodation’s charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge if applicable would have to be cleared directly at the accommodation(s).
  • Happyeasygo is a booking platform provider and all property service related issues to be escalated at the accommodation during your stay.
  • For “Day Use” booking, extension of stay beyond the time slots booked will levy additional charges as per the accommodation discretion.
  • All Government taxes and charges shall be applicable on actual basis.
  • Any coupon discount on the original booking shall be forfeited in the event of cancellation or modification.
  • The accommodation may charge your Card/Account for additional cancellation charges, if any.
  • Travel may not be permitted due to natural disaster or any other government mandatory restrictions due to external factors, please check latest updates from reliable source before you travel.

Hotel Amentiles

Most Popular Amenities
  • Spa
  • Swimming Pool
  • Restaurant
  • Bar
  • Air Conditioning
  • Gym
Air Conditioning
Dry Cleaning services
Housekeeping
Laundry
Parking
Room service
Swimming Pool
Telephone
Free Wi-Fi
Concierge
Doctor on call
Lounge
Jacuzzi
Bar
Coffee shop
Restaurant
Gym
Banquet
Business Center
Conference room
Spa
Security
Pickup/ Drop
Currency Exchange

The Park Kolkata

  1. Exterior & Interior

Nearby Attractions

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