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Reviews & Rating
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Reviews & Rating
tripadvisor
3.5 / 5
Very Good
18 reviews
5.0Excellent
4 reviews
4.0Very Good
7 reviews
3.0Average
2 reviews
2.0Poor
1 reviews
1.0Terrible
4 reviews
Location
4.5
Sleep Quality
3.5
Rooms
4.0
Service
3.5
Value
3.0
Cleanliness
3.5
Exquisite Experience
AijazA47 Friends getaway
Mar 24,2017
It was a wonderful experience at Hotel new river west manali, The staff were very humble and helpful.The owner himself came to welcome us and i would like to appreciate his effort. i will highly recommend it to everyone to have an experience at hotel new river.
Nice property with good staffs
prashantsoumiya Friends getaway
Mar 16,2018
We were 8 freinds ......looking at us the manager mr.rakesh upgraded our rooms by allotting us bigger room with 2 bedroom .....staffs our helpful ... Foods were tasty and punctual in serving .....its near to the river....overall good experince with the service and property.
If its one of your last options , you don't have choice else try to avoid
sauravkumarsinha Friends getaway
Jul 16,2016
Rooms are big, but dirty stinking, bathrooms don't have clean floors . I haven't seen a single staff during my stay. Buffet is overpriced , go to the market and eat . Since it was booked by an agent for us, we couldnt have done anythin but if you have a chance do avoid.
Bad food, most inhospitable staff, stinking rooms and toilets
jigyasanarula1 Family
Jun 29,2016
Hello, we stayed at Hotel New River West in June 2016, it was a family trip of 20. the rooms look like what they show on website, butt there is an unbearable smell in every room, the staff, specially the Manager was very inhospitable, he will not listen to any of the request from your side. Food was very bad quality too, they served us kacchi sabji and daal. finally we had to stop eating at hotel. overall it was below average stay, on our several requests to manager he said its peak season, and we have no problem of getting our rooms booked, if you leave.
3rd class hotel
Rajeev S Family
Jun 14,2016
Got tour pkg from TripTapToe and landed in a troublesome atmosphere where no welcome, no hospitality, no house keeping, no food & room service sense, no fans (forget AC) ---overall 3rd class hotel full of insects and flies.