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  • [Coronovirus (Covid-19) Support]: Please check for Travel & Hotel Restrictions.Travel may be permitted only for certain purposes and in particluar,touristic travel may not be allowed. Show More

  • [ Hotel Level Safety Standards ] 1.Trained staff on hygiene and social distancing 2.Regular sanitization of hotel premises 3.Thermal scanning of employees and guests Show More

  • [ Room Level Safety Standards ] 1.In Room Dining 2.Hand Sanitizer in Room 3.Daily Room Cleaning Show More

  1. Reviews & Rating
  2. Policies
Reviews & Rating
tripadvisor
4.5 / 5
Excellent
9035 reviews
  • 5.0Excellent
    7340 reviews
  • 4.0Very Good
    1140 reviews
  • 3.0Average
    292 reviews
  • 2.0Poor
    102 reviews
  • 1.0Terrible
    161 reviews
  • Location
    5.0
  • Sleep Quality
    5.0
  • Rooms
    4.5
  • Service
    4.5
  • Value
    4.5
  • Cleanliness
    5.0
  • Excellent
    258shaileshj
    Apr 20,2022
    Warm welcome when we checked in on celebration our 42nd wedding Anniversary Excellent service by Srishti Shivam ( Catering assistant)and also from Anoelm. Great experience at Taj Mahal Palace. Like to visit often. Thanks to everyone
  • The staff was very hospitable. Good hospitalti
    Anis S Friends getaway
    Apr 19,2022
    my name Anis sahiak. Best review . Beautiful rooms, interior and view. Got early breakfast on special request. Standing true to tajness. I will recommend a must stay at this property if you are visiting Mumbai. Come one time The staff was very hospitable. All went extra mile to help us. Beautiful rooms thank you taj
  • Marvellous!!
    PNeelesh Family
    Apr 19,2022
    Another trip to the Taj and we were pleasantly surprised right from check in to check out. Our 3 night stay was upgraded to the palace wing and we thoroughly enjoyed it. The staff were very attentive to our requests, at the restaurants, housekeeping etc. A massive thank you goes out to everyone for making our stay a pleasant one once again. We look forward to coming back to the Taj, Mumbai in the very near future.
  • Birthday celebration
    Sanjha9 Family
    Apr 17,2022
    Wonderful ambiance and staff service. It was my hubby's bday. Kishore, roshni, Suresh, Deepak pathare and lakshman attended us with such a warm and frndly environment that they made our day very special. Thank you once again to all the staff.
  • Fantastic Hotel with mediocre staff.
    Harkanwar A Couples
    Apr 19,2022
    I have deducted 2 stars because the check in was tedious and check out was tedious. The staff at level 1 and 2 seem to have no desire to resolve issues. They don’t have a quick response system and when I am spending so much money I expect the same. I’ve lived in 4 other five star hotels in Mumbai and this is the weakest of all of them for service. Food is average. Managers of restaurants are good but food itself is average. They have 550 rooms but staff to probably handle not even 400. Basic spineless nature is why I would not recommend this to you. I stayed 2 nights. Room is good but small. Harbour Bar is good. The ambiance is a 10 but staff is purely why I don’t recommend this hotel.

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