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Reviews & Rating
tripadvisor
4.0 / 5
Very Good
499 reviews
5.0Excellent
151 reviews
4.0Very Good
234 reviews
3.0Average
84 reviews
2.0Poor
22 reviews
1.0Terrible
8 reviews
Location
4.0
Sleep Quality
4.0
Rooms
4.0
Service
4.0
Value
4.0
Cleanliness
4.0
Fantastic stay
irishman36
Oct 22,2020
A much belated review we stayed in March,we are a couple from Ireland and travel to India every year since 2004 and we always finish our stay on the last day in Mumbai and then fly home, but this year we had to shorten our stay in Goa and found the hotel very accommodating when we had to change our dates we seemed to be the last guests staying in the hotel before they closed due to covid and we cant praise the staff highly enough they where very professional and courteous,we have stayed at this hotel before and it wont be the last hope to be there 2021 but at the minute times are uncertain,so once again a big thank you to all the staff including the airport driver.
Great value and location
kavitamkhanna
Feb 19,2020
Picked this hotel due to proximity to airport. It is a comfortable, neat and clean hotel. The reason for 5 stars are 2 aspects that exceeded our expectations:
- decor and aesthetics of lobby
- proximity to Mumbai Metro station
Definitely recommend if you have a late flight coming in or early flight going out!
RESIDENCY HOTEL:GOOD,BUT NOT BEST.
MLCHATTERJEE Family
Mar 20,2020
Residency hotel at Andheri East,Mumbai is a good hotel.It is a very old about 20 years,so lost its glory and goodness. Few rooms are good, but some rooms are old.--Hotel traditional House-Keepers are nice and assets to the hotel. --The real Owner of this hotel must take care of this good hotel to keep it up and retain old glory.My frankly review score is :--4/5.---Mr.CHATTERJEE.
Really good property and food, need some improvement, far from prominent places
pankajsharma0524 Family
Feb 23,2020
I stayed with my family for a day here and we booked two rooms. The hotel is tucked away in a corner, but not hard to find through Google maps.
They have reasonable parking space, so if there are too many guests with separate cars then finding a place will be a challenge. But I believe that's a problem with Mumbai as there isn't much space.
The rooms were of decent size and so were the beds. The beds were big enough to accommodate parents and 1 kid. The sheets and linen were clean and so were the other pieces of furniture. Fridge though need to be maintained as I bruised my hand with a loose barcode scanner, which is there to scan and bill contents, if we take them out. There weren't any items though!
Bathrooms were good but there were some leaks, which need to be fixed. Shaving mirror was not available in all rooms.
There was a peculiar smell in the lobby, which remained for the period of entire stay. I saw other guests asking for room fresheners.
The food was really good. They put lot of thought behind everything they prepare and the way they serve it. There were Hot n cold glasses, bowls and plates and Cold coffee bottles were placed in ice water.
I was able to taste Coconut in the chutney, which is rare these days because of preservatives. Sambhar was too good with loads of traditional vegetables, whereas in other places we usually get water with some added masala and very few veggies. Breakfast was a blend of 3 type of food
Scrambled egg - english style; Paranthas - punjabi and Idli, utappam - south indian to highlight and many other items as well.
Overall the stay was pleasent and the staff was friendly too!
WHY!?
JYach Business
Feb 06,2020
Hi
Why:
- dirty floors, hairs from prior guests on the floor, grubby and sticky telephone earpiece?
- tv remote that’s not working all the time, sticky?
- dirty carpet?
- brown-marked shower towels?
- lumpy mattress?
- cold food on the restaurant buffet at dinner time yet the SAME food in the room service order was piping-hot?
- a manual handwritten guest registration book for checkin whilst everything else is computerized?
- sticking door hinge and no self-locking facility for room 802?
- espresso yesterday BUT not today?
On leaving and as I’d complained yesterday, everyone is so friendly - a smile given is always returned - BUT why can this hotel owner not smarten up!?
This property is so well located, the owner’s lack of attention to detail and empathy with travelers is unacceptable.
J