This hotel is good and clean. Location was good easy to travel anywhere around the city. All facilities are available near to hotel location. Provides good services. It's a good to stay in this hotel.

I had stayed at Hotel Viceroy Comforts for 3 days from 27th Jul, 2018 to 30th July, 2018. The receptionists Sinchana and Ranjana were extremely helpful, hospitable and the check-in was done quickly and efficiently. The general area, passages, lift are all maintained very well. Spacious property and the ambience is good. The room allotted was quite spacious and well-done except for a broken glass in the side wall panel. I reported the same to the reception to be inspected as it could cause grievous injury and as a guest I didn’t want to be questioned about this damage at the time of checkout. However, for the 3 days I stayed at the hotel, no one bother to inspect it. Then came a series of disappointments : 1. Did not get hot water supply in the bath. Tried informing the Housekeeping which almost doesn’t exist in this hotel as I experienced in the 3 days of stay. Subsequently, I requested the reception and then the hot water valve was opened wherever it is located. 2. On day 1, I had a problem with the flush knob in the bathroom as it was getting stuck and copious water was flowing in the closet which couldn’t be stopped. I brought it to the notice of housekeeping (through the reception as housekeeping never ever lifted the phone whenever I tried for them in the 3 days of stay). They got it temporarily fixed through a housekeeping staff. However, it again repeated in the evening and enormous water got wasted overnight. I again lodged a complaint on the same. Nothing much happened except providing a temporary fix. Hence I requested for a change of room on the 3rd day which they obliged. 3. Daily cleaning of the room, change of towels - housekeeping was skipped on the first two days and they obliged when I requested for it on the 3rd day. 4. Daily Breakfast has a choice of just two pre-fixed snacks apart from bread & butter. Evening snacks options almost don’t exist. I was told I can order tea or coffee. 5. No newspaper was provided despite being requested for choice of newspaper the guest would prefer. 6. You have a problem viewing T.V., the housekeeping will bring a T.V. remote and set it right but take away the T.V. remote. You are only provided set-of-box remote. 7. The most disturbing (dis)comfort was with their WiFi connection. They provide a daily plan token which the guest has to use daily by entering the login and password. Except for couple of hours of WiFi, I could not use the WiFi for the rest of my 3 days of stay as it wouldn’t connect. At the reception, they did try to help me by providing alternative tokens and in fact, they even tried several times int the 3 days getting my mobile connected with the hotel WiFi but couldn’t do so. They expressed that, probably there was a problem with their WiFi Server. In fact, WiFi was one of the main motivation for me to book my stay at this hotel. This was a big let down !!!! 8. 90% of the staff don't understand any other language other than Kannada - this is true with the house keeping, room service, restaurant and some reception staff. Is this a 3 star hotel in a tourist centre !!!??? I believe, going by the pre-requisites of a 3 star category hotel which Hotel Viceroy Comforts is, it leaves a lot to meet with the expectations of its guests and also the necessary provisions and services.

Was in a family suite for one night paying about 5.5k through Expedia. The stay was not worth the money I paid. At around 8 pm in the evening, only to find an assistant cum clerk cum manager type fella who scanned my DL as identity proof. Was promised a family suite on Expedia, however the long room had an additional makeshift old folding bed with a worn out body. Did not have a sound sleep owing to the clinking sound of that bed all throughout the night. AC and hot water flow was working thought. Overall a forgettable experience.

If you want to spoil your trip so choose this property. We spend 01 day in this hotel with student group very hopeless service thay didn’t give room service and all. One small mistake done by my student in DJ hall.. they charge 10,000/- we think they alrady planned to recive extra mll ok money from student group

Very badly maintained hotel. The room they gave us (212) smelled like mold that even gave me allergy and the wifi signal kept disconnecting. I asked to change to another room. In the next room (202) the wifi signal was better and the mold smell was not strong. But the air conditioning smelled like mold again. We decided to stay in this one thinking that probably all the rooms smelled like that. At night I wanted to take a hot shower before going to bed and the hotel didn't have hot water. I called reception and I was told I would have hot water in 10 minutes. After 10 minutes I tried to take my shower, but no hot water again. I called reception again and again after every 10 minutes and every time I was told I would have hot water in 10 minutes. I had to wait around 40 minutes hearing the same excuse. I ended up taking a cold shower. In the morning I had another shower hoping this one would be hot. It started hot but after 3 minutes the hot water was over. Cold shower again. They provide Internet access for only one device. For the second device they charge extra. So they don't provide BASIC things like hot water but charge you for Internet access. Very poor hotel, even though they try to impress you with nice decoration at the lobby. It is worth paying more for a better hotel that doesn't try to deceive you with nice decoration or with the reception information.