The Leela Ambience Convention Hotel Delhi

Superb and amazingly courteous staff. Right from the doorman to the reception to cafe...all are so polite n helpful. This is what hospitality should look like. Take a bow u guys! Breakfast could be improved, as it had similar options over couple of days. So ppl staying for 5 days...like us..were easily bored. Would like to visit again

30 minutes drive from the Delhi airport. Food is great... Rooms and other amenities are very well maintained... Staff is very courteous and pleasing to interact with... special menton for Mr. Shimul Roy for exceptional services and hospitality!!

We went to celebrate my sister’s birthday at The Lobby Lounge, Leela Palace, New Delhi. We loved the cake and high tea prepared by Chef Upasana, Chef Rishab , Chef Ankit, Chef Shamsher and the hospitality by Ms Bhawna and Ms Thian. They made our occasion even more special. We look forward visiting this place soon.

Hotel room was remarkable and at most hotel staff were very hospitable ,humbled Room cleaning and the boy who came to room cleaning Mr deepu from housekeeping was very polite and helpfull Hotel location is so near to airport Thanks leela team for making our stay great

This is the only hotel in the world where you would get nonveg if you are ordering or asking for veg, we had booked the emerald hall for our get together and success party in Leela ambience hotel, one of my colleagues who is a Jain asked for veg but the steward served nonveg and he started vomiting there, I asked whether the sweet corn soup was veg or nonveg the steward and Captain said it's veg, I asked twice, they said veg and there was a name Plate of sweet corn soup with veg(green dot) also, when I asked twice for veg and they confirmed that it's veg, I took the soup and when I ate that, to my horror I found chicken pieces in soup, I complained about it immediately and one of the managers who was present at that time told me that the sweet corn soup is nonveg, then I showed him the name plate of sweet corn soup and asked where was non-vegetarian mentioned he said sorry and left the place with name plate, later the F&B manager met me and said sorry. My question is-- Is the sorry word OK. What about hurting my religious belief I am pure vegetarian and was served nonveg and told sorry. I think that 2 or 3 star hotel is better than Leela hotel which has given the services in such an improper way I have the videos and photos of this incident and is going for legal activity But request to all is please don't choose the Leela hotel for your events and functions Food :- Not checked by Chef, Not checked by steward, Not checked by Captain Not checked by manager When we started eating the food there was no manager No name plate at snacks service tray Steward didn't know about the name of snacks Missing training No Management Worst experience of my Life.