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[ Hotel Level Safety Standards ]
1.Trained staff on hygiene and social distancing 2.Regular
sanitization of hotel premises 3.Thermal scanning of
employees and guests
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[ Room Level Safety Standards ]
1.In Room Dining 2.Hand Sanitizer in Room 3.Daily Room
Cleaning
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Hotel will ask for deposit Rs.1000/- by cash at the time of check in as a security money, that will be refundable or adjustable'
Reviews & Rating
tripadvisor
3.5 / 5
Very Good
26 reviews
5.0Excellent
10 reviews
4.0Very Good
6 reviews
3.0Average
3 reviews
2.0Poor
2 reviews
1.0Terrible
5 reviews
Location
4.5
Sleep Quality
4.0
Rooms
4.0
Service
4.0
Value
3.5
Cleanliness
4.0
Review
Amayra1414 Family
Sep 30,2019
I stayed in Palazzo inn hotel with my family .my stay was amazing..I just enjoyed it alot ...the food was yummy and the staff are just so helpful n humble..rooms are very clean and comfortable. Location of hotel is so easy to reach n near by markets are very gud to purchase stuff.
great hotel
singhsantoshsingh56 Family
Jul 29,2019
i had taken check in ,i must say every thing was very smooth and well mannage by the management, room service was very good,food was up the mark u can say little higher side but ok.....room was very clean and spaces......breakfast was also good..i must thank to the GM Mr santosh singh for all the hard work make by his staff and well manage by him.....keep it up mr singh and best of luck for ur futher......
Hotel that finds the customer irritating!
saiirma Business
Mar 12,2019
My first experience of being called an irritating customer forces me to write a fact based review. People can make an informed judgement on what the hotel has to offer.
1. I had booked the room through diners and upon arrival was told that my booking was not visible to the reception team. After spending an hour with diners customer service they were able to locate my booking details sent weeks in advance.
2. After checking-in I was informed that no outside food was allowed, only food that was not available in their restaurant could be ordered from outside. Now when we ordered chinese food that was refused by their chef, the manager and team created a big issue
3. The hotel requires ID details of any visitor to the guest room. So if you have 3 friends visiting you for a couple of hours the hotel needs ID cards of all
4. When the issue was raised to the manager citing possbility of a complaint, I was told we will also complain against you that you were an irritating customer.
5. The bathroom had serior drainage issue with water logging. This was repaired by them timely.
Worst hotel experience in terms of staff
AtulA244 Family
Jan 02,2019
We booked this hotel for our guests since we had a marriage in our home. We booked 10 rooms and our guests got absolutely no service. No doubt the hotel is nice but the staff is worst. The manager, Santosh, has absolutely no ethics and a shameless creature. Avoid this hotel at every cost
Pathetic room services and no privacy for ladies at all!!!
Bora M Family
Dec 13,2018
We booked this hotel for 3 nights 4 days. It was our worst decision ever. Room service is pathetic. Every morning we would leave for the day only after asking them for room cleaning. On returning from our hectic day back to our room in the night, there was always some basic amenities missing from the room. Even after calling the reception 3-4 times and they assuring us for the room service there was no one who came to our room. We stayed there with our toddler and one day when we came back to our room there was a biscuit lying down on our floor and half packet of our toddler's biscuit was finished. It was a new packet we bought for our toddler the other day. Someone ate from that packet.
Also, there manager Mr. Santosh has no professional ethics. When we were facing such problems in their hotel and we conveyed the same to Mr. Santosh, he said we were stressing it out. Also, what he did the next day was simply unbelievable and unacceptable for us. Without our consent and without informing us, he changed our room, shifted all our belongings (including my personal stuff - how dare he touch that) to the other room. When we came back to our room in the night, then also no one informed us and we went straight to our previous room only to find that our stuff was gone. When we conveyed the same to him on call, he said we were not available in the hotel when he was looking for us. Is he kidding us??? I mean, why would we stay in the hotel all day??? Couldn't he just give us a phone call or something??? I wouldn't ever.......ever recommend this hotel to anyone.
WORST.HOTEL.EXPERIENCE.EVER!!!!!!!
Hotel Description
Palazzo Inn offering unrivaled fare and unrivaled luxury defines our restaurant. Experience the fine dinning and taste a global adventure of formal and casual cuisines at our restaurant. Our multi-cuisine restaurant, is tastefully done and one can savor the best of Indian, Chinese, Thai, Italian and Continental cuisines, while sipping the favourite drink. However, the hotel is comprised of mainly four types of rooms including Standard Rooms, Family Rooms, Deluxe Rooms and Executive Rooms. Designed especially to cater the varied requirements of travelers, these rooms have attached bathrooms and toilets. The rooms are well furnished with all modern luxuries including dinning table, chairs, sofa and more.
Palazzo Inn offering unrivaled fare and unrivaled luxury defines our restaurant. Experience the fine dinning and taste a global adventure of formal and casual cuisines at our restaurant. Our multi-cuisine restaurant, is tastefully done and one can savor the best of Indian, Chinese, Thai, Italian and Continental cuisines, while sipping the favourite drink. However, the hotel is comprised of mainly four types of rooms including Standard Rooms, Family Rooms, Deluxe Rooms and Executive Rooms. Designed especially to cater the varied requirements of travelers, these rooms have attached bathrooms and toilets. The rooms are well furnished with all modern luxuries including dinning table, chairs, sofa and more.
Hotel Facilities
Most Popular Amenities
Restaurant
Bar
Air Conditioning
Basic Facilities
Air Conditioning
Bathroom
Housekeeping
Intercom
Ironing services
Laundry
Parking
Power backup
Room service
Telephone
Free Wi-Fi
General Services
Concierge
Doctor on call
Common Area
Lounge
Reception
Food and Drink
Bar
Coffee shop
Restaurant
Business Center and Conferences
Printer
Media and technology
TV
Booking Policies
check-in14:00
check-out12:00
The primary guest must be at least 18 years of age to Check-In to this accommodation.
As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the accommodation(s) due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry extra bed etc.). In case, such additional charges are levied by the accommodation(s), we shall not be held responsible for it.
Extra bed can be accommodated with a folding cot or a mattress, subject to room size & availability.
The accommodation’s reserves the right to decline check in for locals/same city residents / Posing Couples. In such cases Happyeasygo will not be responsible for any refunds due to the above mentioned reason.
All accommodation’s charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge if applicable would have to be cleared directly at the accommodation(s).
Happyeasygo is a booking platform provider and all property service related issues to be escalated at the accommodation during your stay.
For “Day Use” booking, extension of stay beyond the time slots booked will levy additional charges as per the accommodation discretion.
All Government taxes and charges shall be applicable on actual basis.
Any coupon discount on the original booking shall be forfeited in the event of cancellation or modification.
The accommodation may charge your Card/Account for additional cancellation charges, if any.
Travel may not be permitted due to natural disaster or any other government mandatory restrictions due to external factors, please check latest updates from reliable source before you travel.