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Reviews & Rating
Description
Policies
Reviews & Rating
tripadvisor
4.0 / 5
Very Good
122 reviews
5.0Excellent
49 reviews
4.0Very Good
44 reviews
3.0Average
13 reviews
2.0Poor
5 reviews
1.0Terrible
11 reviews
Location
4.0
Sleep Quality
4.0
Rooms
4.0
Service
4.0
Value
3.5
Cleanliness
4.0
Cozy Stay
exploringdunexplored Family
Nov 09,2019
The Fern Residency was one of my favourite
stays in a hotel. The rooms were great and cozy, the service was good, the food was excellent, i guess everything was awesome... I am in love with this property...i wish i get to stay here everytime in Gurgaon...
Business hotel with good people
shankhas003 Business
Jan 11,2020
Stayed 2 nights. Best part are it's location, room and people. Its centrally located in Gurgaon with most places of commercial and others in vicinity. Its a nice cozy boutique hotel kind. Rooms are adequate,clean andyou will find a good night sleep quotient. Since the hotel is undergoing some makeovers hence there could be some anomaly or missed in the room but this can be absolutely ignored. Another good part are the people in any dept , be it their front office, restaurant, in room dining or housekeeping. Very nice, attentive and helpful. Shows sign of positively good hotel.
The only miss is its food.it has plenty of room for improvement. Shall definitely come back
Comfortable stay for a night
_Puneet_Bhatia_in Business
Aug 24,2019
A no frills business hotel, which is in proximity to the buzzing sector 29 eateries and bars. The place was undergoing major renovation at the time of my staying here overnight.
They should at least have a board or prominent signage outside. Else for someone coming there for the first time, it's very difficult to find the entrance from amongst the scaffoldings.
The rooms were tidy and of decent size. The breakfast spread was also above average, though would not call it an exceptional one.
Worst hotel management
Ravibanka333 Couples
Aug 15,2021
Tremendously bad service, although food was good, but they themselves had no idea which was there hotel menu. They gave me 2 menus, one printed and other one was hand written. Also room was smelly, had to ask for toiletries, tv had no recharge, AC was not working initially, water was charged and that too way expensive, a 500ml kinley bottle for ₹80. They presented a ₹450 bill for the food that was supposed to ₹150 as per the menu. Very very bad experience. Might be good for bachelors but family and couples, never even think to book a room here.
Bad service and no hospitality
AdiSharma2 Family
Dec 28,2019
We stayed for one day to celebrate birthday and while booking it was mentioned to do special decoration for same occasion but nothing was done by staff even the room provided was facing back side of other buildings . Hotel staff was not so humble. We will not recommend this hotel to anyone.