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[ Hotel Level Safety Standards ]
1.Trained staff on hygiene and social distancing 2.Regular
sanitization of hotel premises 3.Thermal scanning of
employees and guests
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[ Room Level Safety Standards ]
1.In Room Dining 2.Hand Sanitizer in Room 3.Daily Room
Cleaning
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Reviews & Rating
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Reviews & Rating
tripadvisor
4.0 / 5
Very Good
1985 reviews
5.0Excellent
1097 reviews
4.0Very Good
485 reviews
3.0Average
176 reviews
2.0Poor
94 reviews
1.0Terrible
133 reviews
Sleep Quality
4.5
Location
3.5
Rooms
4.5
Service
4.0
Value
3.5
Cleanliness
4.0
Awesome staycation
Swaransehgal Family
Apr 20,2022
Amazing service and hospitality by Dhruv Hemrajani and his front office and check in team right from check in to check out. This property is one of the best property of Westin in India and the villas are super spacious and comfortable. We had a lovely 2 bedroom pool villa and my parents and children had great time. The small zoo and activities were added attraction. Abinash was also very helpful and proactive in taking care of our needs. Thanks and we will back soon
Amazing place
215gauravm Friends getaway
Apr 09,2022
Super place. Great hospitality. Must visit place of you are in delhi. In lounge Sumit takes care of you splendidly. He makes great cocktails and a very nice person to talk to. Overal has lot of activities for kid
Nice place to relax and be pampered
yakesha Family
Apr 21,2022
Excellent property, good food, very good people. Spent couple days celebrating our Anniversary. Chef Rajan made it extra special with cakes and a game of pool.
Lots of things to do at the property especially for kids and also has an amazing Chinese restaurant.
Would definitely go back.
Only thing that doesn't work is WiFi but I am sure that can be resolved.
Trusted Review, Read before you go
CEODS Family
Apr 20,2022
We have planned our nearby family trip of 2 days one night and we have searched Five star properties near Delhi NCR. After seeing reviews and availability finally booked Westin Sohna Resort.
Fridabad to Resort road was OK OK types with no good / average dhaba on road. Total dry and backward kind area till we reached Westin Sohna, it is located in surrounded by agriculture fields and dusty area ( No Greens).
Entry of Resort is not very welcoming, parking is almost outside the Hotel boundary and not a gated from other side.
Reception staff was very courteous and helped us to get room keys within 15 minutes ( No Welcome Drink ). We have been transported to our room by a e-golf cart. Driver Mr Samay was a gentleman person and explained the Resort facilities.
Room was fabulous and bathroom was awesome with bathtub. King size bed with pleasant interior gave cozy feel.
No Mini Bar, No Cookies, No Fruit Basket, Dirty Balconies and No Internet Connection was shoking to us. We called room service and they provided jio dongle which stopped working after 2 hours and repeatedly same.
Room fridge was non functional and after complaining technician visited room and informed that it could not be resolved - another shock.
Few birds, Goat and Rabbit are there and we enjoyed with them. High Tea was arranged near Pool area and was a good experience. Pony Ride was not available.
Property have 1 kids pool and 2 Big pools, Jym Faciliy, Spa, Small Kids Room, open area games ( which can't be played during summer at all) and a Gift Shop. You can take Cycles to visit the property any time.
Restaurant is really awesome and food was great and delicious. Room Service food charges are very very high.
Resort lacks the proper green feelings because lack of watering which we have observed and as informed by gardeners.
There is no lake in this property, only a village pond ( talab) is outside hotel and way to that pond is very dirty and dusty ( not recommended at all).
There is no Para Glyding in Resort, it is run by other people outside property (1 km walk) during morning and evening hours.
Overall Experience is good but we feel that during summer it is not advisable to visit this property. Also at such high terrif Management should make more arrangements in room which are very basic as mentioned above.
Here I have attached few pics that I have taken myself.
No SECURITY AT THE PROPERTY
barinder1320 Family
Apr 16,2022
We had a very pathetic experience staying at Westin Sohna Resort & Spa.
We had booked a 2 bedroom pool villa on 9 april 2022.
At around 1.40 at night 2 unknown drunk people staying in the property had entered our room and were sitting with their legs dipped in pool. We confronted them, called the security and asked them to wait. They just ran away.
The security came and did nothing. We told them their room number, which the male guest told us mistakenly. The security was also aware that the couple was roaming since 2 hours in the property. Still did nothing. We called the duty manager at 2.15 am, and we were assured that they will take care of the incidence and update us in the morning.
No one from the property apologised for what had happened till our check out at 2.30 pm the next day. While checking out we initiated as we were disturbed the whole night about our security at the property.
First the front desk manager Braj told us that they were not able to identify the couple.
On asking the management that did you guys tried to talk to the couple even after knowing the room number they told us the couple had already checked out.
The management did not care at all. Instead they were lingering on and making us wait for no reason. We paid the bill and moved out of the property. Its been one week and no correspondence from them.
This property is really not safe, your bags are not scanned before entering the property. Any one can carry a weapon and do whatever he wants to. Any one can enter other’s room through bushes and management is not concerned.
We were walking till 1 with our wives in the room, it could have been 2 guys instead of the couple. Everyone wears comfortable clothes in their room which they dont wear outside. Security would have just apologised then as well.
Overall, would not suggest anybody to stay in such property. Attaching my reservation details and video of the couple as well.