Bed & Chai Guest House

This review is not about the average touristic perspective of an accommodation. We were lucky enough to find this place to stay right before the lockdown started. It was a hard time for everyone full of stress and uncertainty but we found a nest in Bed and Chaï. Coraline, the owner, is a wonderful host that cares about the guests, the staff, the community and the environment. You will feel inspired just to look around the hotel and realise how much every detail is design to be comfortable, ecofriendly and committed with the vulnerable sectors of the community. I can write lots about how cute, clean, well located, etc the hotel is, but after all we went through during the pandemic in India I just would advise to choose your hotel in a place were the hosts are there for you because if things go wrong (as they can always go) you’d want to have good heart human beings taking care of you.

We only spend one night in Bed & Chai but we loved it. The staff are incredibly friendly and nice. The rooms are clean, comfortable, quiet and full of character. The rooftop is a hidden retreat from all the bustle below. Would definitely stay again.

Excellent the same thing I have not received this product yet but status shows delivered so please help me sir I am unable to buy any mobile phone number is this a lot of people who don't have any questions u have a good day at work and I don't know what I want to draw your attention that I was just thinking about me being the best

We booked an 18day stay at Bed&Chai after having seen the online pictures on Airbnb and reading the reviews. When we finally checked in to the Airbnb, we were shocked at the miserable, dirty and dingy state of the place. There was dirt everywhere, no cleaning had been done in weeks. The bathroom was deplorable. There was used almost finished toilet roll and no hand soap. We later found red ants in the bathroom! The bedcovers had old stains, the e headboard had a nail sticking out, the overhead lamp had its wire severed, the curtains were to dirty and sooty to handle. We made no attempt to move the curtains to check out the tiny dirt and bird poop covered balcony. The kitchen was in a similar state. Our room was attached to the kitchen and the dining area as a result we had all the cooking smells and the noise from the dining area. The long staying guests mentioned their rooms were not cleaned in a regular basis..only when they paid the cook to clean their rooms. Unlike other properties this property took the full amount before we moved in..one can only wonder why! When I asked if we could cancel the host said we needed to contact Airbnb directly. When I read the cancellation Airbnb policy it said we could complain but needed to leave the property asap. So we started hunting for another property and with the wedding season on in Delhi it was next to impossible. We eventually found another place but need to move to yet another place for two nights as they’re over booked for a wedding! I sent all these details and pictures as photographic evidence to Airbnb and they shared it with the host. The host refused to accept our complaint, Airbnb backed their host and out of the 420euros I spent on this filthy property, and stayed all of two nights in, we we will be reimbursed ONLY around 137 euros. Airbnb do not check any property for veracity of the description nor the photos provided by the host. The host later had shared pictures of the property with the Airbnb but wouldn’t give permission for them to send them to me..I can only wonder why. Those pictures are probably from when the original French host ran the place. I have written a review on the Airbnb but it probably won’t be put up as the host needs to review our stay first for it to go live. I have written directly to the host and she hasn’t answered to date. I had written to the host after the booking was made and never had an answer. My advise to anyone considering Bed& Chai as a place to stay..avoid at all costs. A place that takes your money before you see the place and then denies all the facts and pictures is lying blatantly.

Seems to be geared up towards the overseas backpackers. you have to climb some 4 stories to get to the room. No kettle available. Overpriced beverages and food. Kitschy decor made out of cheap material in the name of "Street Art". In adequate hygiene. Curtains seemed to be hanging since ages. Preferred not to shower given the condition of bathroom