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  • [Coronovirus (Covid-19) Support]: Please check for Travel & Hotel Restrictions.Travel may be permitted only for certain purposes and in particluar,touristic travel may not be allowed. Show More

  • [ Hotel Level Safety Standards ] 1.Trained staff on hygiene and social distancing 2.Regular sanitization of hotel premises 3.Thermal scanning of employees and guests Show More

  • [ Room Level Safety Standards ] 1.In Room Dining 2.Hand Sanitizer in Room 3.Daily Room Cleaning Show More

  1. Reviews & Rating
  2. Policies
Reviews & Rating
tripadvisor
4.5 / 5
Excellent
1506 reviews
  • 5.0Excellent
    934 reviews
  • 4.0Very Good
    394 reviews
  • 3.0Average
    118 reviews
  • 2.0Poor
    37 reviews
  • 1.0Terrible
    23 reviews
  • Location
    4.0
  • Sleep Quality
    4.0
  • Rooms
    4.0
  • Service
    4.5
  • Value
    4.0
  • Cleanliness
    4.5
  • Meeting
    SHubham123135789 Business
    Apr 20,2022
    Hotel staff , their coordination and behaviour is very helpful . everything is so perfect. Food quality is just amazing. I loved the experience . Even the cleanliness, hygiene, ambience was so perfect.
  • Nice one 👍
    mangeshpendharkar Business
    Mar 06,2022
    Excellent arrangements and very cooperative team of hotel ,Mr chandan Kar and team did good hospitality arrangment and also timely service ,kee it up and continue to do same . Miss Puja and team all the best
  • Home away from home at Pune!!
    hfoblues Business
    Mar 03,2022
    This hotel has been my regular joint for business travels to Pune for many months now. While i could mention its because of its great location being in the centre of the city or the fact that they have a mini sports rooms for regular travellers like me or even the roof top restaurant with brilliant view of the city skyline and all of it would be true. However, I feel the best asset of this hotel are the staff who work there. Be it Pawan who manages the lounge or Swagatam Akshay, Amrit, and Harshal at the reception along with Chetan, Suvan, Sunaina from the restaurant. While I'm sure i can always find other hotels in Pune with clean rooms and comfortable beds, it will be difficult to replace this brilliant set of people who always make me feel at home!
  • Event
    Smit_mchauhan123 Business
    Apr 12,2022
    I would really say that there were few people of staff who helped us in someway and their name are: Rohit, alok, mayur, Chandan,jay,Abhishek. These were our server for the event. My special thanks goes to Ajay Bisht, he is really an amazing human and a good natured person who helped us in our event on every small things.
  • A Business Hotel with extremely poor service
    RahulBarkataky
    Mar 25,2022
    There is nothing Grand about Sheraton Grand Pune except the physical structure if you visit a hotel just for that. One of the worst service that I have encountered in so called 5 star hotels- no one picks up the phone, small dining area for breakfast attended by over worked staff who in their rush to fulfill customers expectations randomly breaking plates and glass which have slipped from their hands, no one ever bothered for your comfort, so called squash court but with no balls, ... the list goes on. Avoid this one if you are paying from your own pockets. If your office is paying, its worth 4 stars

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