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  • [ Hotel Level Safety Standards ] 1.Trained staff on hygiene and social distancing 2.Regular sanitization of hotel premises 3.Thermal scanning of employees and guests Show More

  • [ Room Level Safety Standards ] 1.In Room Dining 2.Hand Sanitizer in Room 3.Daily Room Cleaning Show More

  1. Reviews & Rating
  2. Policies
Reviews & Rating
tripadvisor
4.5 / 5
Excellent
2029 reviews
  • 5.0Excellent
    1334 reviews
  • 4.0Very Good
    497 reviews
  • 3.0Average
    120 reviews
  • 2.0Poor
    35 reviews
  • 1.0Terrible
    43 reviews
  • Location
    4.5
  • Sleep Quality
    4.5
  • Rooms
    4.5
  • Service
    4.5
  • Value
    4.5
  • Cleanliness
    4.5
  • Appreciation
    Destinyschild22 Business
    Apr 13,2022
    I would like to appreciate the Chauffeur Mr. RAJENDRA for pro-actively helping in tracing my mobile phone and safely handing it over to me before my flight. I am very grateful to him and the Staff on duty on Reception for co- ordinating it so fast. Keep up the good work both of you. Thanks a lot. GOD bless❤
  • Marriage event at Four points by Sheraton Viman Nagar Pune
    ajay939 Family
    Mar 23,2022
    The staff at both the event halls were awesome. They were very helpful. Vaibhav from the staff did an amazing job. He along with his team managed the event and food stall very well. They were quick in their service.
  • Warm and Friendly Staff
    abdulquaderaqk
    Mar 16,2022
    I have spent almost half a year living at this property. I visit just because of: 1. Great Customer Service 2. Everyone from the Front Office, Room Service, F&B, Valet is fantastic. Tejas from F&B (Restaurant), Sarthak from Front Office
  • Worth forgetting
    Saurabh1811 Business
    Apr 10,2022
    Not what we expected, check in was late on 8th ~11.30pm..Trainee Swagat was on shift..he was super man..check in ,bell boy , handling few corporate drunk ball room people .. unfortunately his seniors were relaxing in back office ( same few did my check out at 1pm next day..seems understaffed or cost cutting or just simple bad rosters)..Room was ok, housekeeping ok,rook service ok .. however no matter what, where is the 3 ring pick up phone..seems call back was the norm..also I has to check in, go to security to tell my room..what happened to this.. could the same be handled better..I feel Dutymanager,FOM and GM should be huled up ..also a fin serve corporate who has very high sprited teams who were like wild horses ( across any gender) ..hic hic hurray
  • Brilliant rooms and service however would not recommend the food here
    neha_agarwal2596 Business
    Mar 24,2022
    I am a regular visitor at the hotel and always choose the hotel due to the rooms and service. However, there have been many instances of poor food quality. My colleague stopped eating here and used to go out/ order from out. There are times when I enjoy the buffer however the starters are rarely fresh. Al-a-carte is very good however very disappointed with the breakfast and buffet. Salads don't feel fresh. Baked beans was half baked and felt raw. Don't expect the food quality to be bad when its a 5 star hotel.

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