Hotel Presidency Kempegowda Bangalore Airport

Hotel Presidency is one of best choice for transit stay near bangalore international airport, neat and clean room ofcourse good breakfast. Worth for money. Staff are healfull while checked in late night

Overall I would have rated this hotel as a five star, excellent property and location with proximity to the airport. The checking in experience turned sour due to the lady general manager of the hotel who straightaway denied the executive room which we booked online taking us for a ride and instructing the front desk staff to provide a standard room. When trying to confirm if we were allocated a executive room, she said executive rooms don't come at the price you paid...talk abt customer service from the head of the hotel. It was an embarrassing moment in front of the staff,for no fault of ours. She argued that go to our website and check the price of executive room, further stressing that you have booked through MMT..you need to talk to them. She instructed her staff to allocate a standard room which was done against our booking and denied the executive room that we had booked. Thankfully MMT resolved the situation on contacting them, who took it up seriously. The general manager lady who had introduced herself likewise finally agreed to shift us to the room we booked. Hospitality from the leader of the hotel completely went wrong, this is a heads up to all who book online and getting a denial at check in. Ofcourse all the amenities in the executive room was not provided...talk of the behind the scenes instructions...Totally unprofessional from the general manager of the hotel....But I would say each and every staff was humble apart from the GM.

Location - it is about 7 km away from the airport that many cab companies won't take you to this hotel. And that is the main problem. Cab fare is also expensive for this short 15 min trip. There is nothing around the hotel, so if you plan to stay longer than 1 night, you may want to reconsider. Room- neat and clean. Spacious - even bathroom. Internet - free and fast. Breakfast - Acceptable, poor choice but ok.

We booked Presidency for its proximity to the airport. Arriving at 3am, it was a logical choice. However: 1. The rooms are scruffy, though adequate for a night's uneventful day. 2. The breakfast sucks. There was a baby cockroach that ran through the food. 3. here are no English channels on the TV. This is clearly a hotel that panders exclusively to local travellers. 4. The taxi to the airport: - Was quoted at IRS600 at 3am when we checked in. - Was quoted at IRS800 when we asked again at the counter at about 10am. - Was requoted at IRS700 after we made some noise about the matter. 5. Late check out Our flight was late evening, We needed to pay cash (INR) for the late check out and for the hotel taxi. We had cash on the card, but that was not acceptable. This was the tail end of our trip. We do not recommend this hotel for non-Indian nationals.

Worst place to stay. We saw good ratings on Tripadvisor and decided to come here. Checking in was ok But they said they don't have anyone to help us with carrying luggage. The restaurant was not there. They said they'll give room service but they had only 3 things for dinner. Staff is not friendly and not at all cooperative. Funny thing is they said that even breakfast will be available after 8.30am. Room was decent and I gave one star only for the room. Not at all recommended.