Minerva Grand Kondapur

I am a regular customer to Minerva grand and with Kondapur property I have stayed last in 2019 March and there will be a tours gap due to Corona pandemic. Comparing with my last stay experience, nothing has changed, same hospitality levels, hygiene, customer delight etc. Only suggestion to front office is to wear face mask as during my checkin/ checkout, I have witnessed a nice smiling girl without mask and a handsome guy with half wear mask. And heartful apreciation also to front office for their support in quick and hassle free check in and checkout. Serene, Hygiene and room interior delights are as usual top-ups.

Very well located and have commutation to different places and very near major IT offices and close to the malls & multiplexes in the city . Walkable distanve from major cinema halls in the city and close to ORR

We stayed there as we had to attend a family function nearby. Stay is very comfortable, and amenities are good for the budget. Staff was very prompt and service is good. Breakfast is good. Would have been better if they have South Indian options in lunch and dinner as well.

I had stayed last week for 5 days, accommodated by my company. It was my first stay in this hotel. Room was maintained very neat and clean way. I could easily compare the room colours, aesthetics, designs and room supplies with Novotel Hotels. Minerva has maintained very well. Employees were being hygienically present, showcasing good attitudes while assisting and serving me. I saw many interns (in white shirts) were also serving, they were with masks and complete service attire. Loved it, especially during this pandemic situation. It was the night curfew imposed in the city and I was facing few problems for that. However managed with few services in hotel. I had frequent requests for water in my room as Hyderabad now is terribly hot and the team was always punctual for this too.. Food taste is also good, although I didn't have any interaction with their Chef. Chicken Biryani was really good. I requested for late check-out and they agreed upon. Special thanks to the FO female member, BluFox Supervisor (Cant remember their names), they were very helpful all the times.

Worst experience we had in minerva kondapur. They are not able to handle the group gatherings like 100-150 members. better to avoid this hotel. They were literally failed to serve the starters to us. We need to enter the kitchen for starters. Staff are helpless and under pressure. Even soft drinks also they were not able to supply sufficiently. Simply saying stock completed. Its waste of money for group gatherings. Even food also not sufficient. More than 30 people not even got sufficient food.