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[ Hotel Level Safety Standards ]
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[ Room Level Safety Standards ]
1.In Room Dining 2.Hand Sanitizer in Room 3.Daily Room
Cleaning
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Reviews & Rating
Policies
Reviews & Rating
tripadvisor
3.5 / 5
Very Good
897 reviews
5.0Excellent
275 reviews
4.0Very Good
202 reviews
3.0Average
137 reviews
2.0Poor
78 reviews
1.0Terrible
205 reviews
Location
4.0
Sleep Quality
3.5
Rooms
3.5
Service
3.0
Value
3.5
Cleanliness
3.5
Lovely stay at Katriya Hotel Hyderabad
Mamata2512 Friends getaway
Apr 15,2021
The rooms and ambiance of this hotel is really nice. The staffs are very helpful. We visited AIG hospital at Somajiguda and the distance from the hotel is just 10mins walk. The rooms are spacious, affordable and as same as described in pics available. I will love to stay here again whenever am in Hyderabad.
Good services
403daliac Family
Apr 01,2021
Overall all staffs very cooperative...specially Raima Sarkar.individual guest attention in given to even minute problems
A smiling face is very much visible whenever we come across them
I recommend the pleasant behavior of the staff
Crappy website design. Booking fault
Nakulkumarm Friends getaway
Mar 31,2022
Booking itself is a crap. I booked 2 rooms and they allowed only 2 adults. It doesn’t make any sense, by default it should take 4 people when I booked 2 rooms. I had to pay 2k extra for the other 2 people. Develop your website before getting into the business. And it’s non refundable too.
Most Awful Stay and Service....plz avoid this hotel
elizabethcB2354NT Business
Oct 28,2021
As per the 4 star reviews checked in to this hotel and was horrified to know prostitution is carried out openly....young girls with older men’s were checked in.......bathroom and the rooms were dirty and completely worn out....held the hotel was shut down due to no business or demand I believe....it looked liked a haunted hotel......we asked for drinking glass as there were none in the room so reception advised to call room service and room service advised we only provide one glass on my husband requesting them to provide with the same one glass atleast as there were none in the room....the room service attendant stated it will take 30 min we eventually stepped out at 23:00 late night to get disposable glasses from shop outdoors......there is also no hot water in the hotel after 4 hours maintain man came to fix the issue when was eventually not resolved and we immediately left at midnight and checked on to another hotel as we could stay without basic necessities.......SHAMEFUL
Worst hotel saw in my life tome
meetviky Family
Sep 13,2021
This is worst maintained hotel. It looks good only on pictures. I stayed for 3 nights and faces humiliation. Please don’t book. Below are Pros and Cons-
Pros -
1) Sent help to take our luggage to room and he (Bhushan) was good.
2) No other pros
Cons -
1) As soon as I entered the room almost all lights were off except 1-2. Reception took 20 minutes to assign room.
2) We started to walk to room and the passage/ corridor was in repair condition full of dust.
3) Entered room and noticed bad smell and dust. Requested to change room. Room was shifted.
4) Everywhere bad smell and dust. No AC working which was complained by other rooms also.
5) All electrical fittings inside rooms are broken and can’t charge mobile also.
6) No WiFi and AC.
7) They take advance for extra bed and need to clear food bill immediately. They don’t return your change promptly.
8) No proper food. Only minimum items.
9) Staff not that great for customer focused.
10) Bathrooms are not good and water blocked inside tubs. Everyday you should call maintenance. Not hot water, only warm water morning only.
Over all it was worst experience in my life. I never write bad about someone as it might not be intentional. But here, no single positive point.