I am a little surprised to see negative reviews for this hotel , yes the rooms are a little dated but they were clean and functional and the beds in both rooms I stayed in for a total of 7 nights were very comfortable . The service was super , I did not need to call more than once for anything . The decor is tasteful , very impressed with the photo frames in rooms that depict life in Kolkata . The location is just next to the vibrant Gariahat market , 6 kms away from park Street and there are some really nice eating places located near the hotel . I also ordered via food delivery apps a few nights , the hotel did not have an issue with that . Parking space is restricted though . I am sure the management will renovate rooms in the coming time , I think the hotel is a great choice for this part of Kolkata and cost effective too

Third stay at Metropole. Ambience, staff all left me happy enough to leave a note here. Added thanks to the staff for paying attention to all my requests. Thank you again for making me feel at home, my stay here was a pure delight. Hotel staff is faultless. Only room for improvement can be that the breakfast can add varieties to their daily morning selection.

Recent trip to the hotel I found rooms and staff as comfortable and warm as ever. Location has always been convenient. Stay here every time I visit Kolkata. Highly recommend this hotel if one is looking for a good boutique hotel in the city.

A contemporary hotel which has succeeded in preserving its heritage, a true delight amidst the bustling city lights provided my family and I a much needed respite. Would definitely recommend everyone to pay a visit!!!!

The hotel is very well located for visitors interested in South Kolkata. Hotel has most of the facilities, however a bit dated. The deluxe room was spacious and found very comfortable. Rooms do not offer a good view of the road due to absence of proper window. Eating option are plenty due to presence of many restaurants nearby. Lake is close by for morning/ evening walks. Personnel were friendly.