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Reviews & Rating
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Reviews & Rating
tripadvisor
4.5 / 5
Excellent
110 reviews
5.0Excellent
46 reviews
4.0Very Good
53 reviews
3.0Average
7 reviews
2.0Poor
2 reviews
1.0Terrible
2 reviews
Location
4.5
Sleep Quality
4.0
Rooms
4.0
Service
4.5
Value
4.0
Cleanliness
4.5
Excellent View, Great Food and Wonderful Staff
sameerm579
Dec 29,2021
Visited 27th to 29th December 2021
Location 10 out of 10
Food 10 out of 10
Breakfast 9 out of 10
Staff 11 out of 10 - Mr. Jagdish and Mr. Vishal are one the best Managers I have ever experienced among many hotels. There was a confusion created by booking partner but Jagdishji went out of the way and sorted that out for us. Would definitely recommend for stay in Panchgani
While booking ask for a room on Top Floor
Lovely view. Spacious rooms. Expensive food.
utkarsha92
Dec 30,2021
Can't complain about the rooms. Everything was clean. Can't say the same about the service. The staff was slow to respond or just didn't sometimes. And charged 250 rs for a simple buffet breakfast of just poha and idli. There weren't any rate cards anywhere. Even the restaurant had expensive food and not enough quantity or taste to justify it.
Good place with an Excellent Valley view
parveend
Dec 13,2021
Checkin - Smooth
Room - Ok in size and clean
Bathroom slippers - No
Toiletries - Ok
Bathroom - Can be better in terms of cleanliness
Tea and Coffee - No kettle or complimentary Tea & Coffee
Wifi - Ok
TV & Dish - TV is small, Dish ok
Staff - Courteous & Polite. Mr. Jagdish at reception is really a nice person and very courteous
Wall Clock - Missing
View - View from the room is excellent, valley view with table and chair to enjoy this view while having tea, lunch, snacks
Checkout - Smooth
Good stay with a amazing view
nikitadatey Couples
Feb 06,2021
Overall good and cosy stay.hotel staff was helpful..and restaurant food was delicious with amazing view outside..
Hotel should work on following points-
1.Do provide atleast one clean bath towel.
2.Do provide atleast two toothbrushes and small toothpaste.
3.should improve quality of breakfast, specially sandwich..
Very bad service
VaseemaFahim Couples
Dec 14,2021
Mismanagement in service. They promised some basic decorations at the time of booking and was not delivered. TV was not working. Was disturbed alot by the management. Poor hospitality. Would not recommend it.