Hotel Balwas

Beautiful hotel with basic amenities and location was good. Very helpful & professional staff. Rooms were clean and stay was comfortable.Overall great experience.I will recommend all and will surely visit again.

I stayed at this hotel when I came to mumbai for a business visit. The rooms are comfortable and the staff is quite helpful. Its very close to Mumbai central station. They also offer free wifi. Will visit again.

This Hotel is Centrally located and very near to shopping malls and Railway Station(CSTM).Room service is good. Food is average. You can good communication service to anywhere in Mumbai .It has a nice garden where you can chill out .Rooms are good and spacious. All rooms are air conditioned. It is suitable for business and pleasure trips.

I didn't expect much but it turned out to be much inferior. Rooms are shabbily draped. No supplies in the bathroom. Towels are dirty. The carpets are old and dirty. The room smelled of dampness. Even the breakfast was below average. Omelette was delivered after bf was over. I am never going to return here. I'm a business traveller and the minimum that I'll expect is neatness and freshness in the hotel with good food.

We made a booking for a 4-beds room and we received a confirmation email from the Hotel for the 4-beds room, however upon our arrival at the hotel, we were told that there are no rooms available. We arrived at the hotel at 8am and we were told to wait till noon to find out whether there will be any rooms available. We showed them the confirmation email that we received for the booking but the hotel manager said that we should have called them the day before to re-confirm!! This is just unacceptable. We had to wait for 3 hours to get a room and we only got a double bed room for 4 people. The hotel manager told us that the 4-beds room would be avialable the following day but we were there for almost a week and never got the 4-beds room as it was given to another group of 4 who arrived after us. We had to stay in the double bedroom with an extra mattress and we still had to pay for a double bed and 2 extra persons even though we only had one extra mattress - they couldn't even fit an extra bed in the room as it was too small!! We will never go back to this hotel again as they are liars!!!!