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[ Hotel Level Safety Standards ]
1.Trained staff on hygiene and social distancing 2.Regular
sanitization of hotel premises 3.Thermal scanning of
employees and guests
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[ Room Level Safety Standards ]
1.In Room Dining 2.Hand Sanitizer in Room 3.Daily Room
Cleaning
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Reviews & Rating
Description
Policies
Reviews & Rating
tripadvisor
3.5 / 5
Very Good
11 reviews
5.0Excellent
2 reviews
4.0Very Good
5 reviews
3.0Average
3 reviews
2.0Poor
0 reviews
1.0Terrible
1 reviews
Rooms
4.0
Service
4.0
Value
4.5
Cleanliness
4.5
Safe and comfortable during COVID lockdown and beyond
NewCapVikram Business
Jan 23,2021
This review may be unusual because this hotel literally gave me a safe and comfortable place to stay during the COVID lockdown. My company found it for me after I stayed briefly at two other hotels, both of which closed. They sent a driver for me at 10PM, just before the curfew, and brought me to my room. During the early days when no shops were open, they still managed a limited but delicious room service menu and breakfast.
It ended up being my home and office for 7 months during which I enjoyed a good night's sleep pretty much every night, delicious meals, and outstanding service. The wifi was also reliable enough for me to help run our company from my room.
The only possible downside for some might be that the view is the side of the Western Express Highway Metro Station. You won't get a view of the city. After some time they moved me from the 2nd floor to the 9th, where I could see over the top of the metro station and over the rooftops, with plenty of sunshine.
Most people won't be staying for months at a time, but I can tell you that you can have an extended stay here and be very comfortable.
The staff were always kind and helpful and friendly. On my birthday they gave me a card and a special dessert of kheer and on Diwali a box of sweets. Room service is fresh and delicious with a wide variety as is the breakfast buffet. Even after 7 months I wasn't tired of the food.
The room cleaning and sanitizing was meticulous and thorough. I always felt safe.
My company has decided to sign a long-term contract with the company that owns this hotel and also the Hotel Oriental Aster, where I also have stayed. It is great for extended stays by business travelers or short-term stops. It is close to the airport and they can pick you up or drop you off.
I may have an extra fondness for this hotel since they rescued me during the COVID lockdown, but that should be a sign to anyone that they go above and beyond in all respects when it comes to hospitality and care.
Good Location but Not service
anilappanna Business
Oct 25,2021
This hotel is right next to a metro station.. so close that i opened my room (102) curtain and people in the station can see my bed. An average hotel in terms of service, very average breakfast.. rooms are OK but traffic scene is very BAD.
Even at midnight or 1 AM u will hear cars / bikes running all around. I had to choose it as it was right next door to my business meetings.
If you order FOOD, they will get it from Swiggy even with their own kitchen in place for breakfast.
New property
shivsdutta Business
Jul 17,2020
This is a new property that is situated right on the Andheri Kurla Road and next to the WEH metro gate. The rooms and interiors are very nicely done and look spick and span. They serve buffet breakfast just near the entrance and the platter is consists of usual items. I guess they don't have in house restaurant nor laundry. The parking space is very limited.
Good room, average breakfast
vikasshetty Business
Dec 21,2019
Liked the size of the room. Fairly spacious by Mumbai standards. Very good on cleanliness of the room and the bathroom. The breakfast was ordinary at best. There are no other frills like a gym or a pool which you find in the area. Step out and you would find the metro station which I believe is extremely convenient.
CHEATED US
yashrajk2016 Family
Jan 04,2022
Worst hotel in mumbai They gave me uncleaned room, That too during Covid period I complain multiple times, The staff was very rude and they never listen to our complain.
The TV remote was broken and the kettle was dirty when I checked in the room I told him and replace it but they didn’t replace, And when I checked out of the hotel they charge me extra Rs.1300 for it totally cheated us. I request everyone don't stay in this hotel