Zone Connect by The Park Mussoorie

We visited in the month of March, and we went for the premium rooms with veranda though we paid extra for it but the amount of fun we had was crazy we booked 3 rooms and got the entire veranda / sit out to us the view is amazing absolutely worth the money . The rooms were clean the Serivice was apt overall we had a really good stay. Staff was super courteous.

Located just 70 metres from mall road! Food was delicious! Although breakfast has limited options! I would like to thnx Ms Aarti, Mr Vinod, Mr Ashish for their courtesy! Ms Aarti was very helpful in planning & arranging vehicle for local sight seeing also! Kudos to the entire team!

If you're looking for comfort with accessibility and great service. This is your go to! Excellent Food, Beautiful views of the valley and walkable distance to all attractions in Mussoorie ❤️ Absolutely loved our stay.

I booked premium room with balcony and the room was amazing space with great view. Balcony size was also good and room was very cozy. The food was not up to mark but rates were good. Thanks Team Nand Residency.

Based on the reviews of the property on google and TA, I got myself booked here for 3 nights. Superior room with balcony, which is on the first floor facing landour. At the time of booking, I requested for an early check-in, which i was not sure of considering the holiday season and I was prepared to wait as I arrived early morning. As I reached the property around 8:30 in the morning, the gentleman at the reception gave a very cold response and strange look, asked us to wait till 12PM. So we sat outside in the lawn area. Even after waiting for half an hour, no one from the hotel asked or offered a glass of water. We asked if the hotel offers welcome drink, so we were served tea. By then guest started to have breakfast and by 11 am almost all the guests in the hotel left and we were the only ones waiting for a room. Meanwhile I asked the Manager (the lady who had joined by then), she told us that rooms are being prepared and it may take minimum one hour. Finally we got our room at 12:30 PM and by then we were too tired and straight wanted to go and rest. I expected the room to be clean, fresh and nice but to my shock, the moment i entered the room, it smelled of cigarette, which as a non smoker i hate, bedsheets were not clean and the quilt was torn from the corner. There were shoe marks all over the floor as it was just wiped with a dirty wet cloth and someone walked over it. No toiletries in the bathroom and no water to drink. The electric kettle could only be used keeping on the floor as there was no electric plug in points on the table except the bedside. During the 3 days stay, I noticed that whether it be the dining or the rooms, cleanliness and hygiene was taken very lightly at the property. Breakfast menu is repeated alternately with limited options. The only pros of the property was its location, right next to the mall road. My reviews are not to show the property in a bad light but when you book good properties you do expect a basic level of hygiene and cleanliness of your room. Therefore I write this to make sure that properties do not take things for granted no matter how popular they are. Small courtesies and caring for details go a long way. At check out on the last day, we were asked to pay the bill for the two cups of tea which we thought was welcome drink. If the property does not serve welcome drink, glass of water and a welcoming smile is the least they can offer their guests on arrival. (I do have pictures taken of everything I mentioned above and if required i can share with the management.)