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Safe Stays

WelcomHeritage Fernhills Royal Palace

Ferrnhills Post Nilgiris, Ooty,Tamil Nadu 643004 INDIA, Ooty, India

Very Good

3.5 / 5

184 reviews

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[Coronovirus (Covid-19) Support]: Please check for Travel & Hotel Restrictions.Travel may be permitted only for certain purposes and in particluar,touristic travel may not be allowed. Show More
[ Hotel Level Safety Standards ] 1.Trained staff on hygiene and social distancing 2.Regular sanitization of hotel premises 3.Thermal scanning of employees and guests Show More
[ Room Level Safety Standards ] 1.In Room Dining 2.Hand Sanitizer in Room 3.Daily Room Cleaning Show More

Reviews & Rating

tripadvisor

3.5 / 5

Very Good

184 reviews

5.0Excellent

66 reviews
4.0Very Good

61 reviews
3.0Average

20 reviews
2.0Poor

16 reviews
1.0Terrible

21 reviews

Location

4.5
Sleep Quality

4.0
Rooms

4.0
Service

4.0
Value

3.5
Cleanliness

4.0

Royal Palace in Fern Hill, Ooty

Debabrata B

Mar 28,2022

We stayed in this palace from 20th to 23rd March 2022. We had booked two executive suits for four of us. As we reached one of our suit got upgraded to the Maharani Suite. The massive rooms with high ceiling, old fashioned Burmese teakwood furniture, ventilators which allow the sunlight during the daytime really brought us back to historical days. We spent one day just to explore the resort, trekking to the fern jungle within the resort etc. The food was sumptuous. Our special thanks to Mr Robert at the reception, Mr William in the dinning hall & the head chef, unfortunately his name we can't recollect. The chef used to come to the table to ask for any special choice. Overall a fantastic experience.
Stay at Royal Palace for Christmas Weekend

JagadishR12 Family

Jan 09,2022

We had a Memorable stay at Fern Hill Royal Palace. We had a warm welcome from Mr.Parasuram (General Manager). He was very kind enough to take us for a walk around the Palace and explained us in detail about it's history. We were very delighted to know that Royal Family still uses the Palace for their vacation. Each and every part of the Palace is unquie with it's design and our 6 years old daughter too had a good time. We stayed in Maharani suite which had complete wooden flooring and traditional wardrobes made out of teak. Bathroom was quote big with Jacuzzi. Thanks to William for providing us with good spread of dishes and service.
grand property

zainab00

Apr 10,2022

We had a lovely stay here .The rooms are spacious though a bit rundown ,same goes for the furniture-very grand but in need of maintenance. The property is huge with gardens and woods, wonderful to explore. The staff is very friendly and helpful. There is scope for improvement on the food front. It was an enjoyable stay but the hotel has scope to become a lot better with a little improvement .
I have a new standard for poor service!

afrazashik Family

Oct 16,2021

I thought I had seen my fair share of poor service but I clearly hadn't tried this place. Felt like I overstayed my welcome in the first five minutes. There were wild bison roaming in the front lawn but they were less intimidating than the staff. They police you around telling you where to go and where not to go, act like a teenager being given advice when you ask them any questions, respond terribly to feedback and just wait for you to get fed up and leave. I don't know what prevented them from giving any of the guests the finger because that would make no difference anyway. Talked to some of my friends who had visited this place and everyone seems to have had the same experience. If you like to be abused and feel like paying someone to do so, this is where you should go.
Very shabby. Poor experience.

Aadi1593 Family

Mar 01,2021

Not recommended. The hotel is like a deserted palace, very poorly maintained, the bathroom fittings were leaking.. food was below average and no breakfast buffet. The towels were dirty and there is no signal or wifi (which they do provide but never connects). Basically at the cost of a 5 star hotel, you get no comforts or facilities. We actually cut down our stay of 3 days in Ooty to 2 just bcoz of the gloomy atmosphere of the hotel was growing on us. Really bad experience.

Hotel Description

Nestle in the Lap of Nature at WelcomHeritage Ferrnhills Royale Palace The moment you lay your foot on the lands of Ooty, it will transport you to the bygone era of colonization and the affluent life of the past. The British had taken over the ‘Queen of Hills’ under its realm to serve as their mesmerizing and opulent summer retreat. Although colonialism has been ripped up from the roots in India, Ooty has still preserved its ethereal beauty with a whisper of charming English influence and still holds the title of Queen of Hills in India. Flanked by the mighty Nilgiri hills, the exhilarating air of Ooty gets perfumed by the thick blanket of eucalyptus forests and boundless estates of cardamom and tea plantations. Amidst this quaint scenery of Ooty stands opulent summer palace of the Royals, which once served as the earliest club hotels during the times of British Era. Eventually, it was acquired by his highness ChamarajendraWadiyar from the English and now stands as one of the regal heritage hotels in Ooty - WelcomHeritage Ferrnhills Royale Palace. The architecture of the palace is a picturesque blend of gothic, regency and neo-classical renaissance, and just the right touch of modern comfort and fine amenities to give the guest a taste of true luxury hotel in Ooty. So, escape from your daily hustle into the lap of Mother Nature and the best hotel in Ooty, WelcomHeritage Ferrnhills Royale Palace.

Hotel Facilities

Most Popular Amenities

Restaurant
Bar
Air Conditioning

Basic Facilities

Parking
Laundry
Torch
Smoking rooms
Refrigerator
Room service
Air Conditioning
Free Wi-Fi
Intercom
Elevator/ Lift
Bathroom
Dry Cleaning services
Housekeeping
Power backup
Ironing services
Newspaper
Telephone
Smoke detector
Front Desk
Servant Room
24 Hour Front Desk
24 Hour Power Supply
Free Parking
Heater
Laundry Service

General Services

Doctor on call
Wheelchair
Luggage assistance
Mail services
Specially abled assistance
Electrical Sockets
Bellboy service
Wake-up Call / Service
Luggage storage
Ticket/ Tour Assistance
Medical centre
Concierge

Booking Policies

check-in 12:00

check-out 12:00

The primary guest must be at least 18 years of age to Check-In to this accommodation.
As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the accommodation(s) due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry extra bed etc.). In case, such additional charges are levied by the accommodation(s), we shall not be held responsible for it.
Extra bed can be accommodated with a folding cot or a mattress, subject to room size & availability.
The accommodation’s reserves the right to decline check in for locals/same city residents / Posing Couples. In such cases Happyeasygo will not be responsible for any refunds due to the above mentioned reason.
All accommodation’s charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge if applicable would have to be cleared directly at the accommodation(s).
Happyeasygo is a booking platform provider and all property service related issues to be escalated at the accommodation during your stay.
For “Day Use” booking, extension of stay beyond the time slots booked will levy additional charges as per the accommodation discretion.
All Government taxes and charges shall be applicable on actual basis.
Any coupon discount on the original booking shall be forfeited in the event of cancellation or modification.
The accommodation may charge your Card/Account for additional cancellation charges, if any.
Travel may not be permitted due to natural disaster or any other government mandatory restrictions due to external factors, please check latest updates from reliable source before you travel.