Stunning hotel with immaculate service. each staff was so well trained and well groomed. the food was delicious the generosity of Mr Deepak and Miss Babita and kindness added a feather to an already amazing afternoon. each of us went back with a smile and with a resolve to return back again

We booked 4 nights in this hotel for 3 people (husband & adult daughter) while my husband was at conference in Gandhinagar. We arrived late after a tiring bus trip & found we had been upgraded to a executive room (free of charge) but still the room was only just big enough for the double bed & extra mattress on the floor. We were given the wrong wi-fi password & no help to work out the conference bus supposedly stopping at this conference hotel?? Breakfast was to be ordered on room service only at 0730 - no leeway for an early breakfast for my conference going husband?? No wi-fi to work out alternatives. In the morning we did find a limited breakfast buffet & got the wi-fi password, but still no help with bus/taxi (not much English spoken at the desk in am). We woke up to realise this hotel has NO WINDOWS in any rooms - there were no better rooms/suites to upgrade to. As this was a holiday break for us - we moved (no refund) for the next 3 nights. Positives. The hotel was very clean & modern, well situated for a night close to the airport, and OK if you were happy to spend the day in the Agora Mall & its Entertainment Complex, but if you need to see daylight you might find better value elsewhere.

The hotel is part of Mall with Big Bazaar hyper retail in it and a discotheque. Any room number upto 115, you can hear discotheque thump all through the night. It is strict vegetarian hotel and no smoking at all in premises. Food i ordered was ok in taste. Some items are expensive some are priced at regular rates. Had hot water issues bcoz the geyser took ages to heat up water and i had to leave early 3.30 in morning to catch the flight. Room is good enough for one person even in double bed specifically important if you are on business trip and had to share room. Not many channels available in TV to watch. Rooms are comfortable, bed and pillows are comfortable too. Bathroom is also upto mark with clean towels. People booking banquet hall for marriage and are also booking rooms here then it can get noisy in lobby. Overall it is clean and maintained. It is good to stay for transit. Proximity to airport is a plus. You can have food in food court of mall to which you have access from inside hotel premises.

Manger didn't allow to take the kitchen pictures of d 24*7 cafe. Which was a straight NO!. Checking on the service,waiter will state at you till you give an order. However the overall ambiance is like Bar. But no alcohol....at all. After all it's Gujarat. The staff is just working n not bothered about the guest...

Very Poor Quality Staaf. Rooms are very small as compared into pictures, When I visited the hotel, I denied to check-in with the room size issue. And suggested to upgrade by paying more prices in person, When I pushed for a cancellation, The hotel staff denied to provide refund.