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[ Hotel Level Safety Standards ]
1.Trained staff on hygiene and social distancing 2.Regular
sanitization of hotel premises 3.Thermal scanning of
employees and guests
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[ Room Level Safety Standards ]
1.In Room Dining 2.Hand Sanitizer in Room 3.Daily Room
Cleaning
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Reviews & Rating
Policies
Reviews & Rating
tripadvisor
5.0 / 5
Excellent
2828 reviews
5.0Excellent
2524 reviews
4.0Very Good
208 reviews
3.0Average
54 reviews
2.0Poor
21 reviews
1.0Terrible
21 reviews
Location
4.5
Sleep Quality
4.5
Rooms
5.0
Service
5.0
Value
4.5
Cleanliness
5.0
Excellent luxurious hotel, conveniently located and excellent staff were the highlight
aishani93 Couples
Apr 18,2022
I can’t fault anything from our visit. Manjunath at the front desk was extremely helpful with a lost bag situation, organising airport transfers and helping us retrieve our bag.
Gurmeet, Manisha, Aditya and Anshuman in the breakfast buffet were by far the highlight. They were so friendly, accomodating and just wonderful to see first thing in the morning. The breakfast buffet itself was excellent - there was a wide range of Indian, continental, Asian food as well as pastries, fruit, juice etc. It was so so good.
The room was exceptional, beautifully clean, large and luxurious. They provided lots of fresh towels, water bottles and good amenities. There is a hair dryer.
In room service was excellent, well priced and tasty. We had upset stomachs for the first few days so hotel food was what agreed with us and didn’t make us unwell, so clearly the hygiene practices are up to scratch.
Thank you for a wonderful visit team Sheraton Brigade Gateway! We will definitely be back.
Our Anniversary day celebration
Papia Z Couples
Apr 17,2022
Today was our wedding anniversary, we decided to celebrate it at beautiful place Sheraton, Persian terrace. We had a warm welcome from the staff. We ordered for some tipical Persian food, it was so delicious. Followed by fantastic dessert .Mr Ewaz was floor incharge. The service was superb. He took especial care. The chef especially took care of details and made our Anniversary very special. Thanks for everything.
Lovely stay at Sheraton Grand by Brigade Gateway
mmsrangan Business
Apr 08,2022
We as a team stayed at Sheraton Grand hotel for 24 days. The stay and the hospitality was wonderful. Food was amazing and it was always served with a smiling face by Shiva and Robin. Rooms are very spacious, clean and tidy.
BCCI OFFICIALS
sharathn2022 Business
Apr 07,2022
Hospitality services from Shiva sharan and Ribin Biju was exceptional - they were fantastic and had great patience with us.
The food served was of good quality and they had to bear us in serving the breakfast also as early as 6:30 AM
Very bad
Minion1903 Family
Apr 08,2022
The worst service I ever had!!!
The staffs were so rude especially housekeeping staffs
The food was really bad it was like 2-3 days old food
Better don’t stay here!!!
The bed was torn , the bed sheets where like not washed especially pillow cover!!!