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[ Room Level Safety Standards ]
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Reviews & Rating
Description
Policies
Reviews & Rating
tripadvisor
4.0 / 5
Very Good
1130 reviews
5.0Excellent
420 reviews
4.0Very Good
336 reviews
3.0Average
219 reviews
2.0Poor
89 reviews
1.0Terrible
66 reviews
Location
4.0
Sleep Quality
3.5
Rooms
3.5
Service
3.5
Value
3.5
Cleanliness
3.5
Excellent Family lunch
Souvik S Family
Apr 11,2022
We had one of our family lunch (35 folks) gatherings at Mythh @ HHI. What I loved the most was the personal care and ease with which we could manage the entire occasion.
The food was very very good, and a I found it great value for money for the quality of experience we had.
Special thanks to Debnarayan and his team !
Traditional but nice
sheks1210 Business
Mar 08,2022
I had checked in this hotel for a night stay on my route to Asansol. Booked this through our internal hotek programme.
The location of the hotel is next to Nizam Palace in Kolkata. Food is priced on a higher side, but thats what you expect in a 5 star property. The front staff was extremely polite and helped us check in within minutes.
They do have banquet facility, but parking space is limited. I could not check the whole spread of food menu, but overall a nice and pleasant stay.
Rooms are nice, cozy and give a feeling of warmth. This is awesome in combination with the furniture and tables.
Perhaps the bed might had some bugs, I had to take anti allergic medicine next morning. Would request the hotel staff to check this ta their end.
An Average Stay
Chaitendra Business
Mar 15,2022
It was overall a average experience here. Based on my stay here is my review-
Bed and Bedsheets- Bedsheets was dirty with stains, you can see in pictures. I was there for 3 nights and everyday same sheet was there.
Building & Infra * - Building and infra both are old, they need to replace / change.
Complimemtory Breakfast** - They were having average breakfast with worst quality of cut fruit, no fresh juice. Options were also not adequate.
Food**** - Food quality and quantity both were good. I like the taste of food too.
Location***** - Hotels location is very good, Camac street / park street / victoria all are near by
Hotel Staff***** - House keeping and Restaurant staff are best in their hospitality. Kudos to you guys
WiFi** - Signal were good but speed was slow.
Stay Away from the hotel for timebeing
satyakamacharya
Apr 01,2022
I took a chance despite of the POOR ratings given in FEB and MAR of 2022. I emailed the managers CHARANJEET and SANDEEP to ENSURE i get proper room and treatment in the hotel but as feared the rooms were in depleted conditions.
Hotel is partially functional , only MYTH restaurant is opened & rest all food joints are CLOSED.
CLEANLINESS is not good and Staff dont have the courtesy to wear masks too.
Air India of Hotels with better service
35anikb Family
Mar 20,2022
Why I compared this hotel to Air India (before Tata took over) is that, this hotel, infrastructure wise is in a dilapidated state. The room we got was on 6th floor and never have I ever stayed in a more dilapidated room than this one. Seepage, broken AC, peeling off plasters, dirty towels, broken tap with very low pressure water from it, barely a few channels in the TV , dark dingy corridors, shabby pick up/drop cars...you just can go on naming the issues. 10 years back I stayed in this hotel when it was less dilapidated.
The saving grace was the service and food quality. Pretty quick service in room and at the restaurant. Food was really tasty at least even after 10 years this thing hasn't gone down. Check out time was at 12pm still they allowed us to stay till 4pm which was another good thing.
Talking of restaurant, big issues except food quality/taste. The day we went down to have dinner , there was no menu! They were absolutely reluctant to give the menu instead the restaurant manager said "what can I get for you dal roti, sabzi tell me". Believe me it sounded like I was in a Dhaba (even in dhaba they would give a menu at least). Then we came to know, the buffet kept there was reserved for a group of youngsters partying and that the manager out of pity allowed us to have that pre booked buffet (done by the party group) which was only veg and nothing exotic.
This is ridiculous! Why are outsiders allowed to book the entire buffet of their choice when the restaurant was meant for the residents? On top of that the manager refused to serve us starters as well. Long back in 2012 they had all these but not now. They barely had any desserts and the cakes kept there were reserved for whom? You guessed it! That young party group. Absolutely shameful that they didn't allow the residents to have a better selection but gave more priority to the outsiders. Never would bigger hotels allow outsiders to fully book the buffet of their main restaurants it is just that HHI Kolkata have gone bankrupt so they are forced to use these cheap tactics.
I won't give HHI Kolkata another chance if they can't renovate their hotel and stop using these cheap business tactics where they favor outsiders more than their residents . When outsiders come, they should be given the option of Ala carte or select from the buffet that the hotel decides and not the opposite.
2 stars solely for the 2nd paragraph mentioned. positives