This is my very first review on Tripadvisor and I am happy to do this for The Sonnet. My wife and I stayed at the hotel for 13 nights recently and came away with a very pleasant experience, to say the least. The hotel's location is hard to beat, with City Center 1 a short walk away, with lots of shopping, eateries and street food close by. The area is good for morning walks along the several leafy avenues around the hotel and appeared generally safe till late hours of the evening. The hotel's manager Rony Leblond was very helpful in making the reservation, arranging an airport pick up and a smooth check out process. The club level room we had was clean and well supplied with basic necessities. The housekeeping staff took good care of us - the team of Sajal, Raju and Shankar was very responsive to any issues we had and took it upon themselves to resolve them at the earliest. The breakfast buffet was a major attraction for us at the hotel. The spread and quality of the food was above average. The same goes for the dinner buffet and lunches we had as well. The staff members who stood out were Yogmaya, Sangita, Mili and Khusbu had the extra attention and care behind their service. Mangal at the front desk/concierge was simply outstanding. He was always around for a quick tip, any help we needed and a smile. There is ample parking at the hotel for guests and any pick ups or drop offs. The only thing that stood out as an eyesore - were the slums on the compound. Sadly the slums are built on government land, and the several hotels around seemed to have no control over this unfortunate situation. We are totally impressed with The Sonnet and will certainly be back next year for our stay in Kolkata! Kudos again to the staff and management team.

It was a great experience, out of no where me and my wife decided to try the Sonnet Hotel for dinner and it turned out to be right decision and an amazing evening. The Menu choice was as desired, excellent well gromed polite staff and was very professional.

I had a memorial service for my mother at Sonnet. The arrangements were perfect . The food quality was very good. I would like to mention especially about Deepak, Sayan and Mary for listening to our demands and ensured fulfillment of the same.

Hmm hotel ambience is good food is good room service is good but house keeping is like Rakhi Sawant. They don’t change bed sheets daily. If we insist then they will say we do not have now as they have gone for washing. Hand towel and bathing towel also given after we call. Bathroom toiletries not replaced. I complained that in shower area water logging is there but until my final day it was not sorted. We stay at such hotels to have a peace of mind but such circumstances make us feel like we have selected hell to stay. If anyone searching for low cost 4 star and above hotel don’t stay here. stay somewhere else and you can have food here.

I stayed at the hotel because of the hospital next door when my dad had covid. The hotel charged 2 different cards of mine during check in and check out and when I bought this to their attention, they first tried to make a fool of me by saying I will get back the money. Then they asked me to lodge a complaint with my bank and told the bank those were valid charges. Managers have stopped replying on whatsapp. Taking advantage of covid patients - i hope they rot in hell.