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[ Hotel Level Safety Standards ]
1.Trained staff on hygiene and social distancing 2.Regular
sanitization of hotel premises 3.Thermal scanning of
employees and guests
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[ Room Level Safety Standards ]
1.In Room Dining 2.Hand Sanitizer in Room 3.Daily Room
Cleaning
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Reviews & Rating
Policies
Reviews & Rating
tripadvisor
3.5 / 5
Very Good
71 reviews
5.0Excellent
6 reviews
4.0Very Good
35 reviews
3.0Average
22 reviews
2.0Poor
3 reviews
1.0Terrible
5 reviews
Location
3.5
Sleep Quality
3.5
Rooms
3.5
Service
3.5
Value
3.5
Cleanliness
3.5
The best Hotel with beautiful hospitable staff & environment
Pauline I Friends getaway
Sep 14,2018
The amenities & the staff are very well groomed & humble. Loved my experience with this hotel. Its well connected to the rest of Kolkata. The hotel rooms are to the standard of a 5 start. Good going guys.
Nice clean place to stay near the salt lake stadium
nehal_10 Friends getaway
Sep 14,2019
Stayed 3 days in the hotel with 4 teenages boys for their school football tournament.
Tournament was at one of the training ground. Hotel was walking distance. Nice and convenient location.
Hotel staff is friendly and helpful.
Good stay for tournaments etc
Good location
Sandipdg Family
Feb 04,2019
Pros
Good location
Fair breakfast
Well mannered and helpful junior staff
Cons
Poor floor supervision prior to check in
Plugs do not work
Cold water comes out of geyser
Rooms are not made ready on time inspite of booking
Front glass door needs cleaning,glasses are full of hand marks,dust and stains
Towels smells of bleaching powder.
Hair dryer is not available on asking
Unprofessional staff and extremely bad service
Richa0996 Couples
Jan 01,2021
Since I checked in @ 4 in evening, I requested them for a late check out at 2 out as I had a flight for which I should be leaving at 2:30pm. They allowed me till 1 pm, however Dev Jyoti, receptionist, was extremely rude and always making me feel as he is doing a huge favour. He was just not courteous even with his words. They did not have any booking of that room next day but he did not consider another 45mins.
I paid the full amount and checked in so late, they should have considered.
Also, they also charge for water in room.
Rooms were not kept at all. Remotes were dusty, bed covers were stained.
I would never recommend anyone to book this hotel. With the price you pay, so much better options are available
Avoid
AbhishekCal Family
Jan 19,2019
People call at 6 am if you are checking out to check when the payments will be done. No manners or decorum. Non-courteous and rude staff. And for the amount paid, rooms are shabby, smelly and old. Avoid at all costs.