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[ Hotel Level Safety Standards ]
1.Trained staff on hygiene and social distancing 2.Regular
sanitization of hotel premises 3.Thermal scanning of
employees and guests
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[ Room Level Safety Standards ]
1.In Room Dining 2.Hand Sanitizer in Room 3.Daily Room
Cleaning
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Reviews & Rating
Description
Policies
Reviews & Rating
tripadvisor
4.0 / 5
Very Good
513 reviews
5.0Excellent
218 reviews
4.0Very Good
195 reviews
3.0Average
57 reviews
2.0Poor
25 reviews
1.0Terrible
18 reviews
Location
4.5
Sleep Quality
4.0
Rooms
4.0
Service
4.0
Value
4.0
Cleanliness
4.0
Good Food. Amazing Hospitality. Great location
Diksha R Business
Mar 31,2022
Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous. We stayed here for 8 days and throughout it felt like home. Special thanks to Balraj Uncle, Arun for all the amazing food and Deepak for being such a great host.
Thanks for making our visit to Oriental Residency that much better.
Osm Place to Travel..
Sam V Business
Mar 31,2022
The hotel staff were fantastic it was like staying with family from the front desk to there restaurant and house keeping whatever you need was no trouble a special thank you to Christina, Alam, Vikas Deepak Balraj Arun. Mr Sandeep. Thank you all so much any body travelling to Mumbai stay at this hotel you will not be disappointed Thank you Sam from Melbourne Australia.
Superb Mumbai stopover location
Travel_Buff_Asia Family
Mar 16,2022
Outstanding customer service is the best feature. Arun Shetty in the breakfast lounge, Balraj in Soul Restaurant, Kristina in reception were all super helpful and attentive to customer delight. The location, valet parking, delicious breakfast buffet and great value for money make this a great choice.
Lovely stay and food at oriental
richestilo Family
Dec 19,2021
We stayed here for 5 days,the service from the front desk-alam who managed our booking.
To the room service was good.
The best was the heart warming service at the soul restaurant.
We ate the yummiest breakfast with the whole team which was lead by balraj, arun and rajesh. Made us feel like home. The service is 100/100
Food is very good too.
Loved !
Fantastic Stay
andytimez
Nov 28,2021
Every aspect of my stay exceeded expectations. Great Team, Comfortable Rooms & Amazing Location. Thanks to Alam for being extremely helpful with the booking process. Also at the help desk are Hrithik & Christina who are very courteous, efficient and helpful. ‘Soul’ restaurant offers you great service amazing food – A big thank you to Balraj Sir for impeccable Service @ Soul. His team members Arun & Rajesh were also very friendly & patient. Rooms and washrooms are spacious and clean. Breakfast is awesome. Housekeeping above par. Overall, a wonderful experience & a Super Comfy Stay !!