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Reviews & Rating
tripadvisor
3.0 / 5
Average
56 reviews
5.0Excellent
7 reviews
4.0Very Good
10 reviews
3.0Average
16 reviews
2.0Poor
11 reviews
1.0Terrible
12 reviews
Location
4.0
Sleep Quality
3.5
Rooms
3.5
Service
3.5
Value
2.5
Cleanliness
3.5
Over night stay
Footprints554232 Solo travel
Dec 11,2020
The hotel is ok. It will serve the purpose. Three are good restaurants nearby and easy drive to Us consulate office. But they are very strict on check out time at 11 am. I checked in at midnight but they still wanted me to checkout at 11.
Budget stay
worldhippevani Solo travel
Feb 02,2020
What I liked: the service. The team was extremely efficient, prompt and polite. As a solo female traveler, I felt safe there.
The complimentary breakfast is a preset menu, which felt less wasteful than a buffet elsewhere. They were generous with anything additional you requested (eg: kettle/ more of an item etc.)
What could use improvement:
1. There were multiple mosquitoes, despite the repellent being in use
2. The bathroom towels were ragged/ not clean
3.The room is tiny. It's literally the size of the bed and space to get off on each side.
4. Of the two plug points, one wasn't working. The kettle probably hasn't been washed out in a while and there were sediments each time I heated water and wanted to pour it out.
5. The location of the hotel is geographically nice in that it is very close to BKC, Bandra, Santa Cruz, Khar etc. But the physical location of the hotel is down a completely run down street with a shady bar right across it. If it were not for the team working there, I might have left immediately. It's not true to its pictures on booking.com
Overall, would visit here only if it was a super budget trip again. But, would like to repeat acknowledgement of the team's effort to keep the place running.
Poor breakfast and poor property
Amitmishra85 Business
Dec 20,2019
better if you select 2 star hotel, you will get half of the rate of it. Bad location, unhigenic bathrooms, smelling rooms. Overrated property. Only You will get 5 star rated menu card. But yes you can get outside food easily.
Never ever go again
yoloman2020 Solo travel
Apr 06,2022
My initial booking was from 18th-21st March. Due to some emergency, i was not able to fly to Mumbai. Even after changing the date, i was told it was not. This happened after I got an mail from hotel side, i was charged 25% of the advance. So i rebooked again paid full amount. It's mentioned in the web it's 3 star hotel. However this hotel sorry this shouldnt mention as hotel, its worst than hostel or any cheap dirty lodge. There are certain criteria that needs to follow in order to get the star. This dirty old building has no facilities as star hotel. First of all when i was coming to the hotel from the road, loads of garbages to welcome the guests with few street dogs and dirty water on the way to the hotel. As mentioned it's part of an old and dirty building. So it has no welcoming desk or someone to assist with luggage. Somehow managed to go the desk which is doing the check in. They were not able to do the credit card payment. Imagine in 2022, A 3 STAR hotel doesn't have CC payment facilities. So need to get cash from outside to pay.
Room entry disaster:
To my surprise, when i enter the room, so many mosquito 🦟 around and i almost killed around 20 of them. And a boy came and helped me to killed the rest.
Room facilities disaster:
All bed lines were so dirty with stain, some are blood stain. There was only 1 dirty hanger in the cupboard. No place to keep the luggage. So i kept on a chair. TV has very few local channels. And it was not operating from the bed. Need to go near to the TV. There was a tissue box, which has few pieces of tissues. Floor were dirty. And the plug point was not working, as when inserts the plug, it was not working, due to the stupid design.
Bothroom facilities disaster:
No hot water, no shower, no shower curtain, no toilet tissue roll, 1 small medimix soap and small shampoo was provided. So need to take shower with small bucket and mug with cold water. There were always mosquitos in the toilet. Glad i kept the door closed always. WC was so dirty. The entire bathroom was dirty as no one can imagine.
3 days stay disaster:
No room cleaning on these 3 days, no refill of water, or linen replacement. No clean of toilet or anything. Basically no one enter thr room for the 3 nights of my stay. So no cleaning or whatsoever happey. Im glad i didn't eat anything there. Even my room was included with the breakfast. After seeing the their kitchen and their hygienic process. I was almost vomitting even without eating. God bless the people who eat there. I ate my meals outside.
There were always mosquitos killing sound through the electric bat and kitchen noise, as my room was next to the kitchen.
OVERALL THIS WAS THE WORST STAY I HAD IN MY LIFE.
WORST WORST.
Worst Hotel Ever. Don’t even think about staying here
freakingtraveller21 Family
Jan 26,2020
This was the worst hotel I have ever stayed in my lifetime. There was no proper reception, the rooms were as dirty as they can be when we entered the room. The breakfast was decent. The location was really shady too.