Parle International Mumbai

We came for leisure trip in Mumbai and stayed in hotel Parle international.. Hospitality of Duty manager at reception Mr vijayan was kind enough and provided best hospitality and made sure our journey is comfortable.. Thanks for wonderful treatment and thank u for making sure its worth it.. Will surely come again here and would also recommend others to visit in this property

The location of the hotel is good and very convenient. The room was quite specious and reasonably clean. The Window A/C of the room was old and very noisy. Electric Kettle was provided but, tea bags, sugar etc was not replenished during house keeping. The Shower worked but shower curtain was missing, resulting in splashing of water all over the bathroom. Bucket and mug was provided but water tap was not working. I think a little attention to these small issues can make the stay comfortable. The staff was friendly, courteous and helpful. I hope the hotel management will take a note of this feedback in the right spirit. Date of stay: December 2021

I was staying in the hotel for the quarantine for 7 days. I selected this hotel because it's near to my house. Category on Google is 4 star but service is like 2 star. Firstly bad smell in rooms & corridor. No refrigerator in the room. Room was smelling really bed when I entered. No hot water switch for the bathing. Toilet cammod very dirty. 2nd day when I took bath all water bloged in the bathtub. When I told the below reception area they are like it will go automatically but it didn't. I had to call twice then they send some technical team. They don't have room service that's fine. But when I am ordering from swiggy or zomato they are telling me come down & take it. Atleast hotel people can do that. When I keeping dustbin out to clean they are just taking trash and they were not changing the bean bag also. No cleaning rooms until 7 days of stay. Only good thing about this hotel is food. Not that good but then it's fine. 1st & 2nd day I got food on time otherwise 1/2 hour - 1hour late always. Please as per the rates you need to upgrade your services. Hotel stinks a lot.

We checked into the hotel on the 1st of December’21. Had booked a club room(a higher catogory room) but was checked into an executive room(the regular basic room). On asking for it was shown to another room. The lock wasn’t working in it. Each time we moved out and came back to our room…the lick would get stuck and we would have to call the hotel staff for help. To which they would say that we don’t know how to operate the lock!!!to be noted that even the hotel staff would struggle to open it each time. The staff at the reception was so so rude towards us in front of so many other guests. The rooms are unhygienic…even in covid times(omnicom strain times),there are no safety protocols that are being followed. Not even a basic sanitizer is being provided in the room! The staff is with their masks under their chins. The food being served in the dining is cold and unhygienic. Overall a very very disappointing experience and not worth a single star! I wish there was a negative rating as well!!!

Rooms were not at all clean. It was dusty. Requested for non smoking room and instead got smoking one. Manager was rude. Found cockroach on bed. Bedsheets and linens were not changed even once. Stinky smell in rooms. A/C was not properly functioning.