I have stayed at Jyoti Mahal for many years and I have always enjoyed my stay . I really love the surrounding area as well . Mr Navneet is a kind and helpful person and I was very grateful that he was behind the front desk and he is better that anyone else I have dealt with behind the front desk in the past . However, the hotel is in need of an upgrade which is going to happen in the near future I believe, so I look forward to that.

I used to like this place a lot and have been coming here for years. I was shocked this time ..from the unfriendly rude reception to the state of the rooms and the shady staff I cant describe my horror. The room was dirty the bedlinnen unclean and the bathroom smelly. I got a dirty ragged towel and no toiletries. Staff loitered around my room making noise and making me feel uneasy Rooftop not open for breakfast ..that was the best part of the hotel. Have to order from roomservice but they dont understand. They tried to bill me for it even though it was included in my booking. Wifi very bad Tv doesnt work pictures shown on booking site are not correct and misleading .. Even they now offer budget rooms they try to stow you away in the dirtiest dingiest corner of the hotel ... All in all a sad state of affairs for what once was a nice hotel.

So this is a pure case of not all that glitters gold. We booked a standard room through booking.com looking after the pictures given there. When we checked in late in the night we were in for a rather unpleasant surprise. The room was nothing like the ones shown in pictures. The room was shabby and the bed rickety. When we decided to check out the next day citing poor facilities, they upgraded us to a better room at a higher price. This new room was better off but again nothing like the ones they have put up pictures of everywhere. They insist on cash payment and for some strange reason they cancelled our booking on the portal keeping in strictly offline. The most surprising part was they didn't even have an option to swipe card, or atleast that's what they told us. The staff in general lacked warmth and came across edgy and rough, barring the security guy Rajesh Kumar, who was genuinely nice. The food though is good here and whatever we ordered we liked. This place could really be a sought after place if they mantain it well and not try to hoodwink people by putting up glitzy pictures of rooms.

I had stayed at Jyoti Mahal on several occasions a few years back and it was very nice. But this hotel has obviously been taken over by some street boy gangsters who are trying to fly on Jyoti Mahal's good reputation, while the place has deteriorated into an unbelievable state. We arrived at 10pm at night after a long journey. As soon as we walked into the reception area it was obvious something was wrong. The place was a mess and the three rough looking boys behind the counter had ZERO hospitality skills. They proceeded to show us several different rooms, each time my shock arising more as I could not believe what has happened to this place. All the rooms FILTHY. Stained bed sheets, electrical sockets and wires hanging off the walls. One of the rooms they showed me they dragged me through a lake of wet cement to another side of the property which was simply a building site. Mess everywhere. I returned to the reception where two other couples also seemed distressed and in a similar situation. The photos on booking.com do not in any way reflect what a disaster zone this place is now, and the staff were incredibly rude and dismissive. If I could give zero star rating I would. I pray you never end up there. This place is NOT any more the Jyoti Mahal of old.

A ladies tour group of 10 were booked here. The foyer with the day beds were so filthy we didn't even sit while waiting for registration. As we were walking to our "rooms" we were greeted with more fifth. The lounges were dirty, the bed linen looked used, the bathroom basin and toilet had not been cleaned, the door could not be closed as it was warped. We went to the rooftop and more horror. NO WAY way I staying. 4 of the group, including myself, walked out. Check the photos to see if you are prepared to stau