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[ Hotel Level Safety Standards ]
1.Trained staff on hygiene and social distancing 2.Regular
sanitization of hotel premises 3.Thermal scanning of
employees and guests
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[ Room Level Safety Standards ]
1.In Room Dining 2.Hand Sanitizer in Room 3.Daily Room
Cleaning
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Reviews & Rating
Policies
Reviews & Rating
tripadvisor
4.5 / 5
Excellent
1954 reviews
5.0Excellent
1314 reviews
4.0Very Good
346 reviews
3.0Average
129 reviews
2.0Poor
60 reviews
1.0Terrible
105 reviews
Location
4.0
Sleep Quality
4.0
Rooms
4.0
Service
4.0
Value
3.5
Cleanliness
4.0
Fantastic hotel and Highly supportive staff
shahshalin29 Family
Apr 17,2022
I will highly recommed Royal Orchid Pune to all. The hotel is very good. The facilities are also superb. The services of the hotel is even better. A hotel is always judged by the staff hospitality. I give full marks to the hotel staff. They really understand customer requirements. Every request is addressed. This hotel is value for money. Pls do visit Royal Orchid for having a wonderful experience.
Shalin
Smooth experience
cnctsriram Business
Apr 18,2022
I had visited Orchid hotel pune for business purposes. The room had few minor issues wrt key card Water spillage from Ac vents WiFi slowness. Despite all those complaints the stay was pleasant and the service offered by the staffs were brilliant. And Akshay was really patient and calm in answering and addressing all my queries and did provide resolutions with a smile on his face. Checkout experience was really pleasant with him at the front office. Cheers
Meghna Manish More
MeghnaMMore Family
Apr 17,2022
Overall good experience in Pune and Jadhav gadh too. Food excellent in chajja restaurant. Absolutely great experience in JADHAV GADH. TRUELY enjoyed. Kids had great time in pool . Activities like shooting.archery and other too enjoyed.
Rio Kapadia
Kapadia1234 Family
Apr 17,2022
The hotel was good. Have stayed here before some years ago. The service and guest relations was very good and pleasing. Especially Sampada Pathak who was courteous n efficient. Best of luck to all in the hotel and hope it does well in the future.
Not a 5 star Hotel at all !!
Sudip247
Apr 18,2022
I've had a bad experience with "The Orchid Hotel", Rated "5 Star" hotel. We were on a long trip from Bangalore to Shirdi and planned to halt at Pune. I do not post reviews as such unless it has been a bad/sad experience. Below are my highlights which i felt needs a must improvement areas.
1. "Mosquitoes" all around the Room... Seriously!!
2. Air Conditioning controls not working, we literally had to switch off as it was getting so cold.
3. Rooms cannot be rated as a 5 Star - Damp Room, We at least expect the Linens to be clean and neat.
I would appreciate if this is not taken as a review rather than an improvement areas. If these are not taken into consideration with immediate effect, I atleast would not think of returning back to "The Orchid Hotel"