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Travellers, Rooms

Room1
2 Adults, 0 Children edit
Adults ( 12+ yrs )
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Reviews & Rating
tripadvisor
4.5 / 5
Excellent
379 reviews
  • 5.0Excellent
    202 reviews
  • 4.0Very Good
    116 reviews
  • 3.0Average
    31 reviews
  • 2.0Poor
    13 reviews
  • 1.0Terrible
    17 reviews
  • Location
    4.0
  • Sleep Quality
    4.0
  • Rooms
    3.5
  • Service
    4.0
  • Value
    3.5
  • Cleanliness
    3.5
  • AMAZING STAY EXPERIENCE & VALUE FOR MONEY
    MuhammadSuhailSaifi
    Feb 05,2022
    I stayed for 3 nights in a Premium room, they offered us room number 203. Room 203 & 303 are the best rooms in the hotel. The view from these rooms is amazing as you can see in the photos & videos. They provide us with free honeymoon decorations which made our stay memorable. Below are the pros & cons: Pros: - Services are excellent you'll never have to call them twice even your request is done just after putting the receiver on the phone - The view from the room was extraordinary - Cleanliness is excellent - Geyser Hairdryer and everything was working perfectly - Location is quite good just 600 meters away from Hawaghar you just have to downstairs 2 slopes & you're at HawaGhar. - Alu Parantha from the Restaurant was delicious - Staff behavior was very gentle - Our room decoration was memorable Cons: - The hotel is situated at a good height, it will cost you another 200 to 300 extra to reach there by taxi because taxis will reach there by going extra 15km otherwise you have to go to the Lift then 1 km steep walking to the hotel. You can go by Lift as well & hire a porter to get your luggage to the hotel. But still it is a good option because other nearby hotels at the mall road will cost you around 4k to 5k per room per night with the same facilities. - We found an empty beer bottle in one of the drawers but we found it at the time of check out so we didn't complain nor did we ask to clean up. Maybe housekeeping forgot to clean that drawer. Feedback for the hotel: - Lighting in the room is not satisfactory only yellowish lighting was there which I find unpleasent. there should be some white lighting as well at the sealing except this everything was good.
  • Experience worth More then Millions !!
    Adventurer824522 Friends getaway
    Dec 11,2021
    Think of it as your private sanctuary hotel. Here, you won’t just align with the elements, but also with space and time in a manner like never before. A place, where natural beauty is in the offing at every nook and sublime privacy is the preserve of every guest. This one-of-a-kind experience features in its midst spectacular cedar trees and mountains. Camp fire, nature walk captivating Trees adds on tp the unique experience .
  • Lovely stay
    sumaganesh Family
    Dec 10,2021
    This is a good hotel. Very close to Shimla town area. Breakfast was strictly ok, but dinner was pretty good. The rooms are clean and comfortable. View from the window is good. Balconies can not be opened because of monkey menace across Shimla The staff is very helpful and polite. Special mention to Mr.Negi, Mashwak Khan and Babloo for their services 👍
  • Not satisfied with the stay
    cheersalok
    Mar 04,2022
    Location is good. Near to "The Ridge" & Mall Road however there is a steep ascent and descent while visiting these places from the Hotel. Being so near to Mall road, taxis will charge Rs. 800-1000 from ISBT Shimla to Hotel as the motorable road is not straight and it has to go all the way back to top of the hill. I think the Hotel is overpriced looking into the amenities they provide. The Room was not so clean, The bathroom was extremely untidy and there was no flow of water from taps. One has to literally wait for 10 -15 mins before you get hot water from taps and another 10 mins to fill the bucket. I booked their premium room and I'm extremely dissatisfied with the room I've been given. I requested them to give me some room on the high floor but they refused. Very basic amenities. Not worth the money that I've paid. The restaurant is nice and the food is good. One can walk to Jakhu temple from the hotel but again you have the capacity to climb steep ascend and descend :)
  • Extreme harrasment
    SumMouli97 Family
    Apr 18,2022
    ‼️Alert post ‼️ This is not a travel post . This is an alert post regarding extreme fraud done by renown hotel chain “Summit”. We were 3 couples and booked 3 delux rooms in Summit la Royale, Shimla from 9th to 11th April. We have initiated the booking directly in the central reservation system of Summit hotels from their official website. Advance payments were done on 3rd March. Previously we have visited their property in Darjeeling and Gangtok for several times, so we have complete faith on them.we didn’t expect this was waiting for us. We reached Simla by 10.30am in the morning on 9th April by toy train. From the station we called the lady who was communicating with us regarding the booking to know about the transportation to the hotel.She gave us the number of hotel. We directly called the hotel and get to know there is no booking made by our names. We were literally shocked but still hoping there might be some miss communication. In the mean time the lady stopped receiving the calls and communicating the hotel manager.We decided to go to the hotel. There we get to know the lady forgot to update the hotel about our booking and at that time the hotel was fully occupied. After a long journey this was extremely frustrating for us. I must say there was no fault of the manager. He was very much cooperating with us.But the central management was just pathetic. Firstly they thought we have booked via any travel agency so they just told us to communicate with the travel agent as that was travel agents fault .When we told them we booked directly They were continuously telling us to adjust for their mistake and show them some humanity and they want us to reaccommodate in a extremely cheap hotel. We refused to go their. Already 3-3.5hrs passed by that time. We were continuously tried to communicate with the central management but they were so irresponsible to take the calls at time.Even they suggested the manager to allocate us rooms of the guest who were yet to board and then send them to another hotel. Even one person of the management told us they do overbooking and then send the extra guests in another hotels. even they told us we were not cooperating with them by going to that extremely cheap hotel. When we told them that we will go to comsumer forum, they told us , they will refund the amount. But at that time we were not looking for any monetary benefits. We have already wasted 5hours. We asked them to give us rooms in the hotel or atleast in a hotel of same value, or else we will not move out from here,one management person told us to do whatever you want and cut the phone. After struggling for few more hours finally they allcoted our rooms in Shingar regency. We have lost one full day just for this extreme miss management, not only that their behaviour was worst. Throughout the conversation they just tried to tell us to compromise and adjust. According to them we should understand and adjust for their mistake. Personally i will not gonna book any of the Summit property anymore and will recommend everyone not to do so if you guyz want a good trip.

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