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The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Hyderabad. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help!

We were a gp of 24 who had come to the city for our business study tour. The loc and access to the main city and road was therefore very convenient. If i am to grade the stay under the heads it will be - Food - the buffet was a wide spread and filling. Be it bfast lunch or dinner and the serving staff is very enthusiastic is helping you with everything there. Room - The stay was comfy and room service was prompt and would clean up the room diligently. I kept most things out and never worried about safety of my things. Overall a wonderful experience!

As always, had a very comfortable stay in Deccan Serai Hotel. Its a home away from experience. The hospitality is fantastic & every member of the team is very courteous and hospitable. The rooms are large and very comfortable with all in room ammernities. The breakfast spread is good and the food quality is very good. The location is very good.

I booked a room in December to celebrate my engagement with my fiance. I spoke to Sai Kiran from their sales team for a day or so and decided on a price. He asked me to transfer the money to their account and I did. Post that, he sent me the booking confirmation which read in the terms and conditions that unmarried couples will not be allowed. I immediately called him up and asked him how come he never mentioned it before I paid him the money (remember I was in constant touch with him for almost 2 days before finalizing and sending the money). He later said that they cannot allow us to stay their even if we're engaged. (Mind you it is totally legal for unmarried couples to stay at hotels and resorts in India now). Anyway, after much disappointment for having my celebration plans ruined, I asked him to cancel and send back my money. (Reminder that this was minutes after the money hit their account and I received the booking confirmation) He sent me part of the money, holding back about 3000 rupees for transaction fees apparently. This is outright fraud. They NEVER told me about a policy which they are apparently pretty strict about BEFORE booking when I clearly mentioned I'm planning to celebrate my engagement. And also because they just completely started ignoring my calls ever since shamelessly. I don't understand what transaction fees could be there when I transferred money straight into their account. And who charges over 20% as transaction fees? I tried calling multiple numbers and spoke to multiple people only to hear false promises and being blocked since. Really annoyed and wanted to put this out there to help other fellow users of the internet. Sharath