Book Top Hotels in Kanakapura Road,Bangalore

We visited Guhantara for a day and found it to be a good place for relaxing and spending quality time with family. The staff were extremely helpful and had a very pleasing attitude. The concept is interesting and enjoyable too for those who love nature. However, we have feedback for the team to improve the services better and to make it more enjoyable to your patrons. 1. Helpdesk number should be active round the clock. Tried many times and failed to connect with the staff. 2. The swimming pool area is stinking too badly that even make people faint and lose their consciousness. 3. We have noticed that the staff are poorly trained to handle any emergency that may occur any time in a place like Guhantara where lots of people visit regularly for fun and entertainment. Multiple games and other physical activities are taking place both indoor and outdoor, but the staff are incapable of handling any emergency or first aid activities in case of any eventualities. There was such an incident on the dance floor on 10th Sep. night and the staff was clueless as to what they had to do to help the person. It is essential that all staff are to be trained adequately to manage emergencies. Hope the Guhantara team will consider the above feedback in the right spirit and work towards improving the services further to make the stay more comfortable and a memorable one. Thanks and best wishes to the Team Guhantara Paul & Family, Saji & Family