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We originally booked a room for 3 weeks at the Fab hotel Lotus Grand through Booking.Com. and paid a deposit. Two days before we left home we received an email telling us we had been moved to the hotel Adore Palace for some obscure reason. When we arrived at 9.30pm after a long flight, we were told no such booking had been made and no rooms were available.Finally the manager arrived and said he could organise a room for the night and would sort things out in the morning. The next day he moved us from the small room to a "premium" room which was much bigger, and also sorted out the transfer of our deposit. I can understand why people would be dissatisfied with this hotel and much of what is written is true, but from our experience we found the room to be good for the price, although no hot water lol, The manager and staff really made us welcome and helped us wherever they could. This a cheaper end of the market hotel in a poorer part of Mumbai, but it is quite close to the airport and accessible to anywhere by tuk tuk or Uber for little cost. We were in India for dental treatment which turned out to be completed within the first week, so we decided to change our flight and return home. The manager, although disappointed, did help us to cancel the rest of our booking with Booking.Com, which we couldn't do ourselves. Thank you Imran. So if you are on tight budget and want to experience the REAL India, then the Adore Palace might be for you, but don't expect too much.

I m priti I stay in 24th nov.2019 awesome hotel..superb service ..superb birthday party arrangement.nice food service excellent all over group..superb hotel all over food available wifi AC LED all over facilities in this hotel

This hotel comes under Budget category and in this category this is the Best.The room service is very very very good.People are very very helpful and Management is always eager to help they dont charge extra money at all..This is not for romantic night spending but for business travellers and couples ...Location wise is good but Kurla(west) is an industrial area hence you need to drive till sion if want any good restaurant...Cabs ready avaliable.

with all facilities and good services and helpfull and good staff.....all services provided in time and very helpfull at urgent basis....i may suggest each and everyone fr a pleasant and happy stay...really the experience was awesome

We stayed to find a place of rest between two long train journeys arriving at Bandra terminus and a midnight train from Dadar. The hotel is right in the middle. Our needs were fully met. We had a nice comfortable room with views and all the space you want. Management was superb and arranged taxi etc. All facilities were in perfect condition and the service was great. Real value for money. We recommend without any hesitation.

Grat place for business and family. Lot of accimodations are available here. Free parking, wifi, airport transportaion availibility, a pool to relax your body and an excellent place for food with plent of variety. My expierence was good. 4 out of 5 stars to this place.