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Hospitality, good behavior and discipline are a few of the values that the hospitality industry runs upon. However, this hotel has completely forgotten to follow the basics. The staff at the hotel possesses a bad attitude towards the visitors, the service was not up to the mark and definitely not worth the money paid by us. Their Manager Ms. Kaamna does not feel to possess any training on how to behave and deal with the visitors at all. She didn’t seem interested to sort our issues, rather was keener to blow things out of proportion. The hotel is in the hands of bad management who do not believe in updating their listing options at various online booking platforms. As per our booking information, we have booked the hotel and were given complimentary breakfast in the booking package. However, after our arrival, they informed us that the listing on the site was not updated and in case we needed breakfast, we will have to pay for the same. On further questioning, they asked us to get in touch with the booking platform and talk to them directly as they have nothing to do with the mix up which was clearly their fault. This attitude and poor service for the compensation paid by us are absolutely not acceptable, would not recommend this hotel to anyone even for a single day stay!!

Feel very comfortable while staying there. Room area is good and Room service was excellent . While staying there I feel like home and parking was nice. I think price of hotel were quite genuine. nice place

Awesome stay with great experience, love the hospitality and atmosphere, feeling wow. Really appreciate their response and support during the stay. Would recommend to use more and more peoples to get such good experience

We are staying at velvet Clarks,it's a nice property,Rooms are spacious and well cleaned,check in and check out was very smooth.Food was so testy, Staff is very cooperative and polite , Housekeeping team is very helpful like to mention Mr.Munish.

Pros: 1. This is v close to sector 17 mkt which is highlight of CHD. Many other points n restaurant are v near by... 2. Staff is v helpful... they will hardly say no for anything. 3. Room size and washrooms are decent. Rooms on 2nd floor has an extra couch. Cons: There is nothing as such... at this point you will not get a 5* property. So set your expectations straight.

The stay at hotel was very comfortable. The staff was very helpful and courteous. The did everything to make the stay comfortable. The breakfast was also very enjoyable. I would rate it as a 5 star experience.